•  Refresh
  • Tools
  •  
  • Expand All
  • Collapse All
  • Locales
  • Get File Link
  • Report Typo
  • Print
  • Export

Sales Orders

Form ID: (SO301000)

You can use this form to create new sales and transfer orders with the order types defined in the system, as well as to view and edit the details of existing sales and transfer orders. You can cancel an order, and you can create a shipment or prepare an invoice for an existing order.

This form is available only if the Inventory and Order Management feature is enabled on the Enable/Disable Features (CS100000) form.

In This Topic [Hide/Show]
Form Toolbar
   Process Order Dialog Box
   Specify Shipment Parameters Dialog Box
   Copy To Dialog Box
   Recalculate Prices Dialog Box
   Create Service Order Dialog Box
   Production Orders Dialog Box
Address Lookup Dialog Box
Reassign Approval Dialog Box
Summary Area
Details Tab
   Table Toolbar
   Shortcut Menu
   Line Details Dialog Box
   Add Blanket Sales Order Line Dialog Box
   Add Invoice Details Dialog Box
   Inventory Lookup Dialog Box
   Purchasing Details Dialog Box
   Add Matrix Item: Table View
   Add Matrix Item: Matrix View Dialog Box
   Production Details Dialog Box
   Table Columns
   Add Related Items Dialog Box
Taxes Tab
Commissions Tab
   Summary Area
   Table
Financial Tab
   Financial Information Section
   Payment Information Section
   Ownership Section
   Other Information Section
Shipping Tab
   Delivery Settings Section
   Intercompany Purchase Section
   Order Shipping Settings Section
Shop for Rates Dialog Box
   Shop For Rates Dialog Box Elements
   Carrier Rates Table Toolbar
   Carrier Rates Table Columns
   Packages Table Toolbar
   Packages Table Columns
   Shop for Rates Dialog Box Buttons
Child Orders Tab
   Table Columns
Discounts Tab
   Summary Area
   Table Columns
Addresses Tab
   Ship-To Contact Section
   Ship-To Address Section
   Bill-To Contact Section
   Bill-To Address Section
Shipments Tab
   Table Columns
Payment Links Tab
Payments Tab
   Table Toolbar
   Create Payment Dialog Box
   Create Prepayment Dialog Box
   Import CC Payment Dialog Box
   Create Refund Dialog Box
   Table Columns
   Right Pane
Relations Tab
Risks Tab
   Summary Area
   Table Columns
Totals Tab
   Freight Info Section
   VAT Totals Section
   Order Totals Section
   Shipment and Invoice Info Section
Approvals Tab
   Table Columns
Estimates Tab
   Add Estimate Dialog Box
   Quick Estimate Dialog Box
   Estimate Table
Side Panel
Related Articles

Back to TopForm Toolbar

The form toolbar includes standard buttons and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands can be shown as buttons on the form toolbar, as commands on the More menu, or in both places. These commands are listed in the following table in alphabetical order.

Command Description
Approve Approves the order.
Cancel Order Assigns the Canceled status to the sales order.
This command is not available if the sales order has the Completed, Pending Approval, or Shipping status. The sales order cannot be canceled if any of the following conditions are met:
  • The sales order has at least one related shipment that has been confirmed.
  • The sales order has at least one applied payment that has been added on the Payments tab.
  • The blanket sales order has at least one generated child order.
  • The sales order is linked to a drop-ship purchase order for which a purchase receipt is prepared
  • A purchase return is prepared for the sales order whose type has the RMA Order automation behavior on the Order Types (SO201000) form.
If the sales order is canceled, all allocations and links to purchase orders are removed.
Complete Order Assigns the Completed status to the sales order and selects the Completed check box in all lines of the order on the Details tab of the form.
This command appears for a sales order whose order type has the Sales Order, RMA Order, Transfer Order, or Blanket Order automation behavior specified on the Template tab of the Order Types (SO201000) form.
For a sales order whose order type has the Sales Order, RMA Order, or Transfer Order automation behavior, this command is available if the order has the Open or Back Order status and if at least one shipment has been confirmed for this sales order on the Shipments (SO302000) form.
For a sales order whose order type has the Blanket Order automation behavior, this command is available if the order has the Open or Expired status and if at least one child order created for a blanket sales order line with a stock or non-stock item has a processed shipment.
Copy Order Initiates the copying of the order to a new order. When you click this button, the Copy To dialog box opens. In the dialog box, you can indicate to the system whether to recalculate prices and discounts and whether to cancel manual discounts. Note that if a user has specified any line details for any line of the original order by using the Line Details dialog box, the system does not copy these details to the lines of the new order.
If you choose to instead copy the order by using the Copy/Paste menu on the form toolbar, while prices and discounts are copied from the original order (without automatic updating and without the recalculation of discounts), line details are again not copied to the new order.
If an order has a type with the RMA Order, Mixed Order, or Invoice automation behavior and the active Issue and Receipt operations, and you copy the order to create another order whose type meets these criteria, the system does the following for each line of the new order on the Details tab:
  • Inserts the line quantity from the copied order
  • Determines the line operation type based on the inserted line quantity (positive or negative) and inserts this type
Create Child Orders Creates a sales order for each group of line splits in a blanket sales order that has a nonzero quantity and a scheduled order date earlier than or equal to the current business date. This command is available for blanket sales orders with the Open status.
Create Production Orders Opens the Production Orders dialog box, in which you select the items for which production orders should be created. For more details, see Production Processing: Production for Sales.Alternatively, you can use the Create Production Orders (AM510000) form to create production orders for multiple sales orders of the same customer.
This command appears only if the Manufacturing feature is enabled on the Enable/Disable Features (CS100000) form.
Create Purchase Order Creates a purchase order if it is necessary to purchase goods in order to fulfill the sales order.
Create Receipt Initiates the creation of a shipment with the Receipt operation for the order if the order involves an authorized customer return. In the Specify Shipment Parameters dialog box, which opens, you specify the shipment parameters. You click this button when the returned goods are actually received from the customer.
Create Service Order Opens the Create Service Order dialog box, in which you specify the details of the service order to be created. Only one service order can be created for each sales order.This command appears on the form only if the Service Management feature is enabled on the Enable/Disable Features (CS100000) form. The command is available if the Enable Field Services Integration check box has been selected for the selected order type on the General tab of the Order Types (SO201000) form.
Create Shipment Initiates the creation of the shipment for the order. In the Specify Shipment Parameters dialog box, which opens, you specify the shipment parameters. You click this button when you want to create a shipment for the order.
If the sales order includes items to be shipped from multiple warehouses, you can create only one shipment from one warehouse, and then during the shipment confirmation, you will be able to create the next shipment from another warehouse. However, by using the Process Orders (SO501000) form, you can create multiple shipments at once for these orders.
Create Transfer Order Creates a transfer order if it is necessary to transfer goods in order to fulfill the sales order; when you select this command, the system redirects you to the Create Transfer Orders (SO509000) form.
Create Vendor Return Creates a purchase return on the Purchase Receipts (PO302000) (PO302000) form with line details copied from the sales order.
The command is available for a sales order with the RMA automation behavior that contains lines in which the Mark for PO check box is selected and at least one line with the Issue operation marked for drop-ship.
Email Blanket Sales Order Emails the blanket sales order.
To email a blanket sales order, an email notification template should be configured for a customer.
This command appears on the More menu for a sales order whose order type has the Blanket Order automation behavior specified on the Template tab of the Order Types (SO201000) form. (The BL predefined order type has this behavior.)
Email Sales Order Initiates the process of sending the sales order as an email.This command appears on the More menu for a sales order whose order type has the Sales Order, Invoice, Transfer Order, or RMA Order automation behavior specified on the Template tab of the Order Types (SO201000) form. (The following predefined order types have this automation behavior: SO, SA, CR, CS,IN, TR, RM, RC, and RR.)
Email Quote Initiates the process of sending the sales order as an email.
This command appears on the More for a sales order whose order type has the Quote automation behavior specified on the Template tab of the Order Types (SO201000) form. (The QT predefined order type has this behavior.)
Hold Changes the status of the order to On Hold. You click this button when you want to make changes to the order or to pause its processing.
View Service Order Provides a menu command you can click for quick access to the Service Orders (FS300100) form, where you can view the service order related to the sales order.This menu command appears on the form only if the Service Management feature is enabled on the Enable/Disable Features (CS100000) form; it is available if a related service order has been created for this sales order on the Service Orders (FS300100) form.
Open Order Changes the status of the order to Open from Back Order. You click this button when the goods that were back-ordered have been received.
Place on Back Order Changes the status of the sales order to Back Order.
This menu command appears for a sales order whose order type has the Sales Order or Transfer Order automation behavior specified on the Template tab of the Order Types (SO201000) form. (The SO, SA, and TR predefined types have this behavior.)
Prepare Invoice Creates an invoice for the order. When you click this button, the system creates an invoice for the customer with the applicable settings filled in and opens it on the Invoices (SO303000) form.
In blanket sales orders, the system prepares invoices for all shipments in child orders that contain at least one line from the blanket sales order. If a child order has a confirmed shipment that does not contain lines from the blanket sales order, the system does not prepare invoices for those shipments.
If a sales order contains at least one negative unbilled line with a non-stock item that does not require shipment, the system will add this line to an invoice on the Invoices (SO303000) form even if it will lead to a negative invoice balance. This invoice will have the On Hold status, regardless of the state of the Hold Orders on Entry check box on the Order Types (SO201000) form.
Print Blanket Sales Order Prepares the order for printing and opens the Blanket Sales Order (SO641040) report, which is a printable version of the order.This command appears on the More menu for a sales order whose order type has the Blanket Order automation behavior specified on the Template tab of the Order Types (SO201000) form. (The BL predefined order type has this behavior.)
Print Sales Order Prepares the sales order for printing and opens the Sales Order (SO641010) report, which has a printable version of the sales order.
This command appears on the More menu for a sales order whose order type has the Sales Order, Invoice, Credit Memo, Transfer Order, or RMA Order automation behavior specified on the Template tab of the Order Types (SO201000) form. (The following predefined order types have this behavior: SO, SA, CR, CS, IN, CM, TR, RM, RC, and RR.)
Print Quote Prepares the sales order for printing and opens the Quote (SO641000) report, which is a printable version of the quote.
This command appears on the More menu for a sales order whose order type has the Quote automation behavior specified on the Template tab of the Order Types (SO201000) form. (The QT predefined order type has this behavior.)
Process CTP Opens the Process Capable to Promise (AM515000) form with the lines of the sales order that have the CTP Item check box selected on the Manufacturing tab of the Stock Items (IN202500) form. You use this command if you want to estimate the projected date when the requested quantity of items can be shipped to the customer.
This command is available when all of the following is true:
  • The Advanced Planning and Scheduling feature is enabled on the Enable/Disable Features (CS100000) form.
  • The type of the sales order has the Allow Production Orders - Approved and Allow Production Orders - Hold check boxes selected in the Manufacturing Settings section of the General tab of the Order Types (SO201000) form.
  • The sales order has the On Hold or Open status.
Process Expired Order Validates a blanket sales order. If the expiration date of the order is earlier than the current business date, the system assigns the Expired status to the order. If the expiration date of the order is later then or same as the current business date, the order keeps the current status.
Quick Process Opens the Process Order dialog box, in which you can configure and run quick processing of the order that is currently open on this form.
This button is displayed on the form toolbar if the order type selected in the Order Type box allows quick processing—that is, if for the order type, the Allow Quick Process check box is selected on the Template tab of the Order Types (SO201000) form.
Reassign Opens the Reassign Approval dialog box, in which you can specify a new approver to reassign the selected record to this approver if the reassignment of approvals is allowed in the related rule of the approval map on the Approval Maps (EP205015) form.
This command is available if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form.
Recalculate External Tax Updates the taxes calculated for the order through integration with an external tax provider, such as AvaTax. This command appears only if the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form.
Recalculate Prices Opens the Recalculate Prices dialog box, which you use to specify the settings for updating the prices and discounts for the document.
Reject Rejects the order. After the order has been rejected, you can put it on hold, correct the order, and subject the order to approval again.
Remove Credit Hold Changes the status of the order from Credit Hold to Open. You click this button when the customer has passed the credit check.
Remove Hold Changes the status of the order from On Hold to Open. You click this button when the order is ready for further processing.
Remove Risk Hold Changes the status of the order from Risk Hold to Open or Pending Approval, depending on the workflow configuration. You click this button when the order is ready for further processing.
Reopen Order Changes the status of the order from Canceled to Open. You click this button when you need to correct or delete any shipments that have been created for the order.
Risk Hold Changes the status of the order to Risk Hold. You click this button when you want to investigate the order imported from your Shopify store before fulfilling it.
Schedule on the Calendar Board Opens the Calendar Board (FS300300) form if at least one service is assigned to the service order on the Service Orders (FS300100) form. You can add services directly to the service order on the Service Orders (FS300100) form or add them to the Details tab of the current form.This command appears on the form only if the Service Management feature is enabled on the Enable/Disable Features (CS100000) form. The command is available if the related service order is created for the sales order on the Service Orders (FS300100) form.
Validate Addresses Validates the addresses through integration with a specialized third-party software or service. This command appears only if the Address Validation Integration feature is enabled on the Enable/Disable Features (CS100000) form.

Process Order Dialog Box

This dialog box is available only for orders of an order type for which the Allow Quick Process check box is selected on the Template tab of the Order Types (SO201000) form. You use this dialog box to configure and run quick processing for an order that is open on the form.

Element Description
Warehouse ID Specifies the warehouse from which the goods should be shipped.
The Shipment Date section of the dialog box has the following elements. The option button selected in this section defines the date to be used for processing the shipment. Also, the system will include in the created shipment the order line or lines with a Ship On date that is earlier than or equal to the selected date.
Today An option button that indicates (if selected) that the system will use the current business date as the shipment date.
Tomorrow An option button that indicates (if selected) that the system will use the date immediately after the current business date as the shipment date.
Custom An option button that indicates (if selected) that the system will use the custom date specified in the box next to this option as the shipment date.
The Printing Settings section of the dialog box has the following elements.
This section appears only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form, and the Print Pick List, Print Labels, Print Shipment Confirmation, or Print Invoice check box is selected.
Print with DeviceHub A check box that indicates (if selected) that when quick processing is run for an order, the system generates the preview and prints all documents using the DeviceHub application.
Define Printer Manually A check box that indicates that you want to specify the printer to be used for printing documents when quick processing is run for an order. If the check box is cleared, the printer is automatically defined by the system.
Printer The identifier of the printer to be used for printing documents when quick processing is run for an order.
Number of Copies The number of copies of the document to be printed via DeviceHub.
The Availability section of the dialog box indicates whether all items in the sales order are available for shipment in the warehouse that is specified in the Warehouse ID box.
The Shipping section of the dialog box has the following check boxes, which specify the operations to be performed during quick processing of the order. The default states of these check boxes are copied from the settings that are specified for the order type in the Shipping section on the Quick Processing tab of the Order Types (SO201000) form.
This section appears only if the Process Shipments check box is selected on the Template tab for the order type on the Order Types (SO201000) form.
Create Shipment A check box that indicates (if selected) that the system will create a shipment for the order.
Print Pick List A check box that indicates (if selected) that the system will create and print a pick list for the order.
Confirm Shipment A check box that indicates (if selected) that the system will confirm the shipment generated for the order.
Print Labels A check box that indicates (if selected) that the system will print labels for packages included in the generated shipment.
This check box is available for selection only if the Confirm Shipment check box is selected.
Print Shipment Confirmation A check box that indicates (if selected) that the system will print a shipment confirmation for the shipment generated for the order.
This check box is available for selection only if the Confirm Shipment check box is selected.
Update IN A check box that indicates (if selected) that the system will generate the inventory documents for confirmed shipments.
This check box is available for selection only if the Confirm Shipment check box is selected.
The Invoicing section of the dialog box has the following check boxes, which specify the operations to be performed during quick processing of the order. The default states of these check boxes are copied from the settings that are specified for the order type in the Invoicing section on the Quick Processing tab of the Order Types (SO201000) form.
This section does not appear if the AR Document Type is set to No Update on the Template tab for the order type on the Order Types (SO201000) form.
Prepare Invoice A check box that indicates (if selected) that the system will generate an invoice for the order.
This check box is available for selection only if the Confirm Shipment check box is selected.
Print Invoice A check box that indicates (if selected) that the system will print the invoice generated for the order.
This check box is available for selection only if the Prepare Invoice check box is selected.
Email Invoice A check box that indicates (if selected) that the system will email the generated invoice to the customer.
This check box is available for selection only if the Prepare Invoice check box is selected.
Release Invoice A check box that indicates (if selected) that the system will release the generated invoice.
This check box is available for selection only if the Prepare Invoice check box is selected.
The dialog box has the following button.
OK Closes the dialog box, runs the quick processing, and opens the Processing Results window, which shows the progress of performed operations and links to generated documents.

Specify Shipment Parameters Dialog Box

You use this dialog box to specify the settings of a new shipment that will be created for the order.

Column Description
Shipment Date The date of the new shipment. By default, it is the current business date.
Warehouse The warehouse from which the specified quantity of the item will be shipped.
This dialog box has the following button.
OK Closes the dialog box and applies the selected options to a new shipment.

Copy To Dialog Box

You use this dialog box to specify the settings to be used when the system copies the selected order to a new one. If a user has specified line details for any line of the original order by using the Line Details dialog box, the system does not copy these details to the lines of the new order.

Column Description
Order Type The type to be assigned to the new order.
Order Nbr. An alphanumeric string that indicates that a new number will be generated.
When the new sales order is saved for the first time, the system automatically generates this unique reference number by using the numbering sequence that has been assigned to orders of the selected order type on the Order Types form.
Recalculate Unit Prices A check box that indicates (if selected) that when you click OK, the system does the following for each line of the new order:
  • Updates the item price with the current price if the price has been changed on the Sales Prices (AR202000) form.
  • Checks whether the state of the Ignore Automatic Line Discounts check box for the item price has been changed on the Sales Prices (AR202000) form. If it has, the system does the following:
    • If it has been cleared, applies or updates the automatic line discounts
    • If it has been selected, removes any automatic line discounts that have been applied
Override Manual Prices A check box that indicates (if selected) that the system must update the prices that have been modified manually in the Unit Price or Ext. Price column with the current prices. After the manual prices are overridden in the document, the system clears the Manual Price check boxes in the appropriate document lines.
This check box is available only if the Recalculate Unit Prices check box is selected.
Recalculate Discounts A check box that indicates (if selected) that when you click OK, the system will recalculate and apply automatic line discounts, group discounts, and document discounts in the newly created order. It will recalculate and apply discounts even if prices have not been changed and recalculated, and regardless of the state of the Recalculate Unit Prices check box.
If prices were changed and the Recalculate Unit Prices check box is selected, the discounts will be recalculated, regardless of the state of the Recalculate Discounts check box. If prices were not changed and the Recalculate Discounts check box is cleared, the discounts will not be recalculated.
If the Recalculate Discounts check box is selected, the system will recalculate automatic line discounts if the Ignore Automatic Line Discounts check box is cleared. If the Ignore Automatic Line Discounts check box is selected for any line, the system will not recalculate or apply any automatic line discounts to the line.
If the Recalculate Discounts check box is selected and a manual line discount has been applied to any line of the document, the system will preserve the manual line discounts. The system will update the manual line discount only if the Override Manual Discounts check box has also been selected.
The current check box is visible if the Customer Discount feature has been enabled on the Enable/Disable Features (CS100000) form.
Override Manual Discounts A check box that indicates (if selected) that when you click OK, the system will remove any manual line discounts and apply the applicable automatic line discounts as follows, depending on the state of the Ignore Automatic Line Discounts check box in each line:
  • If the Ignore Automatic Line Discounts check box is cleared for a line, the system applies any applicable automatic line discounts.
  • If the Ignore Automatic Line Discounts check box is selected for a line, the system does not apply any automatic line discounts.
If the Override Manual Discounts check box is cleared, the system will not recalculate manual line discounts for the newly created sales order.
This check box is shown in the dialog box if the Customer Discount (CS100000) feature has been enabled on the Enable/Disable Features form and is available only if the Recalculate Discounts check box is selected.
Copy/Convert Estimates A check box that indicates whether the new order is created with estimate link. When the check box is cleared, the new order is created without any estimate links.
When the check box is selected, if you are copying to an order of an order type that allows estimates, the new order will include full copies of new estimate IDs on the Estimates tab. If you are copying the order to an order type that does not allow estimates, the estimates are converted to document detail lines on the new order with a link to the source estimate. When the system converts the estimates to sales order lines, the estimate item must be a stock item.
This check box is visible if the order type selected for this sales order supports estimates—that is, if on the General tab (Order Settings section) of the Order Types form, the Allow Estimating check box is selected—and if the Estimating feature (in the Manufacturing group of features) is enabled on the Enable/Disable Features (CS100000) form.
Copy Configurations A check box that indicates whether the new order is created with configuration details. When the check box is cleared, the sales order lines are copied without the configuration details and any supplemental items are detached from their parent line, and you will not be able to configure the copied lines. If the check box is selected, the configuration and any supplemental items are copied appropriately and you can configure the copied lines.
This check box appears on the form if the following criteria are met: The current order type supports configurations, and the Product Configurator feature (in the Manufacturing group of features) is enabled on the Enable/Disable Features (CS100000) form.
  • When the order includes configured items, you must use the Copy Order action with the Copy Configurations check box selected instead of using the Copy/Paste menu on the form toolbar in order to get the needed results.
  • When you copy a configuration, the system compares the feature labels and copies only the matching labels to accommodate changes made by revisions to the configuration. Additionally, only the features or options with the Results Copy check box selected are copied.
This dialog box has the following button.
OK Closes the dialog box and copies the order to a new order, applying the settings you have specified.

Recalculate Prices Dialog Box

You use this dialog box to specify the settings to be used for updating the prices and discounts for the selected document. You open the dialog box by clicking Recalculate Prices on the More menu.

Column Description
Recalculate The line or lines for which prices and discounts are recalculated. You can select one of the following options:
  • Current Line To recalculate prices and discounts for the selected line of the document
  • All Lines: To recalculate prices and discounts for all lines of the document
Set Current Unit Prices A check box that indicates (if selected) that when you click OK, the system does the following for the selected line or all lines (depending on the option selected in the Recalculate box):
  • Updates the item price with the current price if the price has been changed on the Sales Prices (AR202000) form.
  • Checks whether the state of the Ignore Automatic Line Discounts check box for the item price has been changed on the Sales Prices (AR202000) form. If it has, the system does the following:
    • If it has been cleared, applies or updates the automatic line discounts if the discounts have been changed
    • If it has been selected, removes any automatic line discounts that have been applied
With the current check box selected, the system updates document discounts as well as group discounts related to the lines with updated prices. The system updates discounts regardless of the state of the Recalculate Discounts check box in this dialog box.
Override Manual Prices A check box that indicates (if selected) that the system must override the prices that have been modified manually in the Unit Price or Ext. Price column with the current prices. After the manual prices are overridden in the document, the system clears the Manual Price check boxes in the appropriate document lines.
This check box is available for selection if the Set Current Unit Prices check box is selected.
Recalculate Discounts A check box that indicates (if selected) that when you click OK, the system will recalculate and apply automatic line discounts, group discounts, and document discounts, even if prices have not been changed for the selected line or lines.
If prices were changed and the Set Current Unit Prices check box is selected, the discounts will be recalculated, regardless of the state of the Recalculate Discounts check box. If prices were not changed and the Recalculate Discounts check box is cleared, the discounts will not be recalculated.
The system will recalculate automatic line discounts for the line or lines if the Ignore Automatic Line Discounts check box is cleared. If the Ignore Automatic Line Discounts check box is selected for any line, the system will not recalculate or apply any automatic line discounts to the line.
If the Recalculate Discounts check box is selected and a manual line discount has been applied to any line of the document, the system will preserve the manual line discounts. The system will override the manual line discount only if the Override Manual Line Discounts check box has also been selected.
If the Recalculate Discounts check box is selected and manual group or document discounts have been applied, the system will preserve these discounts. The system will override the manual, group, or document discounts only if the Override Manual Group and Document Discounts check box has also been selected.
The current check box is visible if the Customer Discount feature has been enabled on the Enable/Disable Features (CS100000) form.
Override Manual Line Discounts A check box that indicates (if selected) that when you click OK, the system will remove any manual line discounts and will apply the applicable automatic line discounts as follows:
  • The system removes the manual line discount and applies any automatic line discounts if the Ignore Automatic Line Discounts check box is cleared for a line and if the conditions for applying the discount are met for the processed lines.
  • The system removes the manual line discount from the lines and does not apply any automatic line discounts if the Ignore Automatic Line Discounts check box is selected for a line.
If the check box is cleared, the system will preserve the manual line discounts in the processed lines.
This check box is shown on the form if the Customer Discount feature has been enabled on the Enable/Disable Features (CS100000) form and is available only if the Recalculate Discounts check box is selected.
Override Manual Group and Document Discounts A check box that indicates (if selected) that when you click OK, the system will remove any manual group and document discounts from the document, and will apply the applicable automatic group or document discounts if the conditions for applying these discounts are met.
If the check box is cleared, the manual group and document discounts will remain unchanged in the document.
This check box appears on the form if the Customer Discount feature has been enabled on the Enable/Disable Features (CS100000) form and is available only if the Recalculate Discounts check box is selected.
This dialog box has the following button.
OK Closes the dialog box and recalculates the discounts in the document, applying the settings you have specified.

Create Service Order Dialog Box

In this dialog box, you specify the details of the service order to be created for the sales order on the Service Orders (FS300100) form.

Element Description
The dialog box includes the following boxes.
Service Order Type The type of the service order that is created for the sales order.
Assigned To The staff member who is a supervisor of the service order.
Deadline - SLA The date and time when the services of the service order must be performed.
The dialog box contains the following buttons.
OK Closes the dialog box and creates the service order.
Cancel Closes the dialog box without saving changes.

Production Orders Dialog Box

In this dialog box, you can select the items for which production orders should be created. You can also view information about production orders created for the item. In the table, the system displays only the items with the Mark for Production check box selected on the Details tab.

Element Description
Included A check box that you select to include the item in the production order to be created.
Inventory ID The inventory ID of the stock item to be manufactured.
Subitem The optional subitem code, which is used to indicate the particular size, color, or other variation of the inventory item.
This column is available only if the Inventory Subitems feature is enabled on the Enable/Disable Features (CS100000) form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Quantity The quantity of the item to be produced. You can enter a quantity that differs from the quantity in the sales order.
UOM The base unit of measure for the stock item.
Mark for Production A check box that indicates (if selected) that the item is manufactured and can be included in a production order.
Prod. Order Type The type of the production order to be created. Only Regular order types are displayed in the list. The default order type is specified on the Production Preferences (AM102000) form.
Production Nbr. The reference number of the production order that has been created for the item. The number is displayed only if the order has already been created for the item. This number is also a link you can click to open the Production Order Maintenance (AM201500) form and make changes once the order has been created.
Status The status of the production order.
Qty. to Produce The quantity of the item to be produced. If the production order for the item has not been created yet, by default, the system displays the quantity specified the sales order line for the item. You can change the quantity if necessary.
If the production order number is displayed in the Production Nbr.column, in this column, the system displays the quantity to produce from the production order. In this case, the value of the column is read-only.
Qty. Completed The completed quantity of the production order if the production order number is specified in the Production Nbr. column.
Production UOM The unit of measure for the quantity specified in the Qty. Completed column.
Completed The check box that indicates (if selected) that the production order has been completed. That is, the quantity of the item has been produced in full.
The dialog box contains the following buttons.
Create Creates production orders for the selected items (if the production orders have not been already created) and closes the dialog box.
Cancel Closes the dialog box without saving your changes.

Back to TopAddress Lookup Dialog Box

In this dialog box, you can add a new address, update an existing address, and fill in the missing address information in a record that has address settings. You can also search for the name of the company and select the company’s address. You can click the link to view the address in a new browser tab. If the address is correct, you can click Select to fill in the boxes in the Address section of the applicable form with the company location details. The addresses you can select from the list are limited to the countries specified for the address provider.

  • If needed, you can use only a keyboard to select an address in the dialog box. When the Address Lookup dialog box has been opened, the system moves the focus to the Enter a Location box. You enter the known part of the address in the box, select the address by using the arrow keys, and press Enter. Then you can check the address and press Enter to close the dialog box.
  • You can expand the size of the Address Lookup dialog box to see the map in a larger scale by dragging the edges or corners of the dialog box.

This dialog box is available only if the Address Lookup Integration feature is enabled on the Enable/Disable Features (CS100000) form and integration with a web map service has been set up as described in Integrating Acumatica ERP with Web Map Services.

Element Description
Enter a Location A box for searching for the company’s address.
You can do the following by using this box:
  • Find a company address by a postal code if no other address details are available: If you enter the postal code into this box, the system displays the address options with the cities and country (and the state, if the country has states) that are valid for the postal code.
  • Find a full address by a street address: If you enter the street address into this box and select the address, the system will fill in the country (and the state, if applicable), city, and postal code on the form.
The web service selected as an address provider on the Site Preferences (SM200505) form searches for the information that matches your search criteria and lists all the search results below this box. You can click the needed value in the list, and the web service populates the box with this value and displays the address in the map area.
Map area The area that displays the map, which takes most of the space of the dialog box. Depending on the address provider, Google Maps or Bing Maps can be used.
In this area, you can view the existing company location. If you click the Address Lookup button, the company address is shown in the dialog box as a location on the map.
This dialog box has the following buttons.
Select Closes the dialog box and populates the current section with the address details that you have selected in this dialog box.
Cancel Closes the dialog box and cancels the selection of the company address.

Back to TopReassign Approval Dialog Box

In this dialog box, you can specify the new approver to whom you want to reassign the selected record or records.

Element Description
New Approver The name of the employee to whom you want to reassign the selected record or records.
Ignore Approver’s Delegations A check box that indicates (if selected) that the system will assign the selected records to the specified new approver but not to their delegate, even if the new approver is unavailable and has a delegation set up for the current date.
If the check box is cleared and if the new approver is not available and has a delegation set up for the current date, the system will reassign the selected records to the delegate if the delegate is available. If the delegate is unavailable, the system will reassign the requests to the delegate of the delegate. The system will continue the search in this way until it assigns an approver that has no active delegations set up for the current date or it detects a loop in the chain of delegations (in which case you will have to specify a different approver).
This dialog box has the following buttons.
Reassign Closes the dialog box and reassigns the selected record or records to the specified new approver if the reassignment of approvals is allowed in the related rule of the approval map on the Approval Maps (EP205015) form.
Cancel Closes the dialog box and cancels the reassignment of the selected record or records to a new approver.

Back to TopSummary Area

The Summary area contains general information about the sales order, such as the type of sales order, the reference number, the customer, the currency, and the date.

Element Description
Order Type The type of the document, which is one of the predefined order types or a custom order type created by using the Order Types (SO201000) form. The predefined order types include the following:
  • Blanket Order (BL): A document used to record planned sales of large quantities of items according to a long-time agreement between the selling and purchasing companies.
  • Credit Memo (CM): A document created when goods rejected by the customer are returned.
  • Cash Sale (CS): A document created to account for a cash sale that doesn’t require shipping.
  • Cash Return (CR): A document used to record returns for cash sales.
  • Invoice (IN): A document used to bill the customer for the shipped goods.
  • MO (Mixed Order): A document used to record both a sale and a return in the same order.
  • Quote (QT): An agreement to sell specific goods with a specified price to the customer in the future.
  • Return for Credit (RC): A document created to authorize a customer return for credit in the amount of the returned goods only.
  • Generic Authorized Return (RM): A document created to authorize a customer return of another type, such as a return with replacement by another inventory item or a return that may require additional charges.
  • Return with Replacement (RR): A document created to authorize a customer return for an exact replacement.
  • Sales Order (SO): A customer request to buy goods in the specified quantities on the specified date.
  • Sales Order (SA): A customer request to buy goods in the specified quantities on the specified date; this request requires the reservation of the requested quantities of the items. Once you save an order of this type, the quantities of items are added to the SO Allocated plan types.
  • This option appears only if on the Enable/Disable Features form, the Inventory feature is enabled, and at least one of the following features is enabled: Lot and Serial Tracking, Inventory Subitems, Multiple Warehouse Locations, or Sales Order to Purchase Order Link feature is enabled on the Enable/Disable Features (CS100000) form.
    The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
  • Transfer (TR): (This option is available only if the Multiple Warehouse Locations feature is enabled on the Enable/Disable Features (CS100000) form.) A document used to account for transferring goods from one warehouse to another for replenishment.
If an order type does not appear in the list of options, make sure the Active check box is selected for it on the Order Types form. For details about order types, see Sales Order Types: General Information.
Order Nbr. The unique reference number of the order. For a new sales order, the system initially displays an alphanumeric string that indicates that a new number will be generated. When the new sales order is saved for the first time, the system automatically generates this number by using the numbering sequence assigned to orders of the type on the Order Types form.
Status The status of the document, which can be one of the following options:
  • On Hold: The order is on hold, which means that additions and changes can be made and order quantities do not affect the item availability. Click Remove Hold on the form toolbar to initiate the following operations:
    1. A credit check for the customer (if it is required for this customer)
    2. The assignment for approval (if approval is configured in your system)
    3. The assignment of the Open status to the order if the credit check was successful and if the order was approved automatically
  • Credit Hold: The customer has failed the credit check, which the system performed when the order was taken off hold. An order with this status can be saved with only the Credit Hold or On Hold status if the Hold Document on Failed Credit Check check box is selected for the order type on the Order Types (SO201000) form. If there is a prepayment or payment applied for the full balance of the order, the system automatically changes the Credit Hold status to the Open status for the order.
  • This status is available for orders whose order type has the Sales Order, Invoice, Mixed Order, or RMA Order automation behavior.
    The approval of sales orders with the Credit Hold status cannot be performed.
  • Risk Hold: The sales order imported from the Shopify store might be suspicious and requires attention. This status is assigned to sales orders imported from the Shopify store automatically if the import of order risk information is set up for the store on the Order Settings tab of the Shopify Stores (BC201010) form and the imported sales order matches the criteria for putting orders on risk hold. You can also assign this status to an open order manually by clicking Risk Hold on the form toolbar. Once you have investigated this potentially fraudulent sales order, click Remove Risk Hold on the form toolbar to continue processing the order. For details, see Order Synchronization: Import of Order Risk Information.
  • Pending Approval: The sales order has not yet been approved by each of the assigned approvers and cannot be edited. The assignment of sales orders for approval is performed according to the approval map selected for orders of the type on the Approvals tab of the Sales Orders Preferences (SO101000) form.
  • This status is available for orders of the SO, SA, CM, CS, TR, QT, and IN order types only if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form.
  • Rejected: The order was rejected by one of the persons assigned to approve it.
  • This status is available for orders of the SO, SA, CM, CS, TR, QT, and IN order types only if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form.
  • Awaiting Payment: The sum of all prepayments applied to the sales order is not enough to satisfy the prepayment percent that was defined for the customer’s credit terms on the Credit Terms (CS206500) form.
  • In a sales orders with this status, the creation of a shipment is not permitted.
  • Pending Processing: The sales order has an applied credit card payment to be validated.
  • Open: The sales order has been taken off hold, the customer has passed the credit check, the order has been approved (if approval is required), and shipment has not yet occurred. If approval of sales orders of this type is required in your organization, the open order cannot be edited.
  • For a particular open order, you can create a shipment by clicking the Create Shipment command, or you can create multiple shipments for multiple open orders by using the Process Orders (SO501000) form. When you create shipments for multiple orders, the system checks the availability of each item; if a shipment cannot be created according to the shipping rules (for details, see Shipping Rule Combinations), the system assigns the Back Order status to the order.
  • Canceled: The order has been canceled. An order can be canceled if it has one of the following statuses: On Hold, Credit Hold, Pending Approval, Rejected, Back Order, or Open. To cancel an order with the Completed status, you need to reopen the order to delete the shipments and then cancel the order. You cannot cancel an order that has the Shipping status.
  • Shipping: The order is being shipped. If a shipment can be created according to the shipping rules, the order’s status changes to Shipping. Each confirmed shipment updates the data on the order showing how many items are being shipped (Qty. on Shipments) and how many items are still to be shipped (Open Qty.).
  • This status is not available for some return orders and for orders of the CS and IN order types.
  • Back Order: The order cannot be shipped because the specified items are not available. You can assign this status to an open order manually if when you attempt to create a shipment, the system detects that the order cannot be shipped in full and displays a message about this. This status can be assigned to orders automatically when you run the Create Shipments process by using the Process Orders (SO501000) form if the shipping rules specified on the document level and on the line level do not allow shipment creation. If the Replan Back Orders check box is selected on the Inventory Preferences (IN101000) form, on release of the appropriate inventory receipts, the requested quantities of items are replanned (booked) for back orders, so that you can create shipments for these back orders by running the Create Shipment process on the Process Orders (SO501000) form.
  • This status is available if the sales order has the SO, SA, or TR type.
  • Invoiced: The invoice for the order have been generated.
  • This status is available only for orders of types that involve updating accounts receivable; it is not used for transfer (TR), quote (QT), and return for replacement (RR) orders.
  • Completed: All related inventory documents required for the order type have been generated and released. Completed orders of the QT order type can be opened again.
  • Expired: The date in the Expires On box in the Summary area of the form is earlier than the current business date. You cannot make changes in the sales orders with the Expired status.
Date The date of the document.
Requested On The date when the customer wants to receive the goods; this date provides the default values for the Requested On dates for order lines. The default value is the current business date.
Expires On The expiration date of a blanket sales order. When the date in this box is earlier than the current business date, the system displays a warning message about the expiration of the order in the Summary area, and you cannot make changes in the order.
By default, this box is empty. The value in this box is not mandatory.
Customer Order Nbr. The reference number of the original customer document that the sales order is based on. A reference number must be specified if the Require Customer Order Nbr. check box is selected for the order type on the Order Types (SO201000) form.
This box does not appear if the selected order has the TR type.
Orig. Nbr. The reference number of the transfer request.
This box does not appear if the selected order has the TR type.
External Reference The reference number of the sales order in a third-party application if Acumatica ERP is integrated with such an application and imports the sales orders from it.
Customer The customer that has ordered the goods or services.
If the TR order type is selected, Customer is read-only and displays your company ID and business name.
If the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form, the list of customers may be limited based on the branch specified for the document. A customer is available for selection if the Restrict Visibility To box on the Financial tab of the Customers (AR303000) form is empty or contains the branch specified in this document (or the company or company group that contains the branch specified in this document).
This box does not appear if the selected order has the TR type.
Location The customer location from which the goods or services have been ordered or, if the sales order is created from an opportunity, the customer location specified for the opportunity. If the Transfer order type has been selected, use this box to select the company location related to the transfer.
This box appears only if the Business Account Locations feature is enabled on the Enable/Disable Features (CS100000) form.
This box does not appear if the selected order has the TR type.
Contact A contact person for the current customer.
If you initially specify or change a customer in the Customer box of the current form, the system uses the following rules, which are based on the settings of the customer on the Customers (AR303000) form.
  • If the customer has an active primary contact specified on the General tab, this contact is inserted.
  • If the customer has only one active contact specified on the Contacts tab, this contact is inserted.
  • If the customer has no active primary contact and no associated active contacts specified on the Contacts tab or the customer has more than one active contact, the box is left empty.
  • If the customer has no active primary contact and more than one associated active contact specified on the Contacts tab, the box is left empty.
If a contact is specified in this box, you clear the Business Account box, and you save your changes to the form, the contact remains unchanged.
If the order has the TR type, this box is available for editing only if the warehouse has been selected in the Warehouse box.
Currency The currency of the document.
This box appears for all order types except the TR order type if the Multicurrency Accounting feature is enabled on the Enable/Disable Features (CS100000) form.
Destination Warehouse Required. The warehouse to which the goods should be transferred.
This box appears only if the order has the TR type.
Project The project with which this sales order is associated or the non-project code, which indicates that this order is not associated with any project.
The list of projects that are available for selection in this box depends on the Restrict Project Selection setting on the Projects Preferences (PM101000) form: If All Projects is selected, the user can select any project, and if Customer Projects is selected, the list includes only projects of the customer selected in the order. The non-project code, which is always available in the list of projects, is also defined on the Projects Preferences form.
The box is available if the Project Accounting feature is enabled on the Enable/Disable Features (CS100000) form and the SO check box is selected in the Visibility Settings section on the Projects Preferences (PM101000) form.
This box does not appear for blanket sales orders.
Description A brief description of the document.
Ordered Qty. The total quantity of inventory items in the order.
Detail Total The total amount of all lines in the document before deductions, such as discounts.
This amount is calculated as the sum of the amounts in the Goods and Misc. Charges boxes on the Totals tab.
This read-only box does not appear if the selected order is a transfer order.
Line Discounts The sum of the amounts in the Discount Amount column in the lines on the Details tab.
The box does not appear if the selected order is a transfer order.
Document Discounts The sum of the amounts in the Discount Amt. column in the lines with Group and Document type in the Type column on the Discounts tab if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form.
If the Customer Discounts feature is disabled on the Enable/Disable Features (CS100000) form, you can enter a document-level discount manually. This manual discount has no discount code or sequence and is not recalculated by the system. If the manual discount needs to be changed, you have to correct it manually.
The box does not appear if the selected order is a blanket sales order or transfer order.
Freight Total The sum of the amounts in the Freight Price and Premium Freight Price boxes on the Totals tab.
This box does not appear if the selected order is a blanket sales order or transfer order.
Tax Total The sum of amounts in the Tax Amount column in the lines on the Taxes tab.
Order Total The total amount of the document.
This amount is calculated as follows:
{{Detail Total - Line Discounts - Document Discounts + Freight Total + Tax Total}}
Control Total The control total of the document, which you enter this amount manually. This amount should be equal to the sum of the amounts of all detail lines of the document.
The order can be saved with the Open status only if the value in the Control Total box is equal to the value in the Order Total box.
This box is available only if the Require Control Total check box is selected on the Order Types (SO201000) form for the type selected in the Order Type box.

Back to TopDetails Tab

This tab has a table that lists all the items included in the sales order. The line numbers are assigned automatically and are changed automatically when you reorder the lines.

Information on the applied manual discounts and the Line-level discounts (if any are configured in your system) is shown on the tab.

When you are creating a new order, you can enter the data manually or import the order details from a file in .xlsx or .csv format.

Table Toolbar

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Button Description
Line Details Opens the Line Details dialog box so that you can allocate the stock for the order and specify warehouse locations and lot or serial numbers of the items, if required for the order by order type settings.
This button is available if at least one of the following features is enabled on the Enable/Disable Features (CS100000) form: Sales Order to Purchase Order Link, Multiple Warehouse Locations, Inventory Subitems, and Lot and Serial Tracking.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Add Invoice Opens the Add Invoice Details dialog box so that you can add a line or multiple lines from the selected invoice to this return order.
This button is enabled for only return orders. The button is unavailable in intercompany return orders of the PR type if the Disable Adding Items to Orders check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Add Blanket SO Line Opens the Add Blanket Sales Order Line dialog box, in which you can select lines of blanket sales order to be added to the order.
This button appears only for sales orders with the Sales Order automation behavior.
Add Items Opens the Inventory Lookup dialog box, which shows the item availability at various warehouses and locations and lets you add stock items to the sales order.The button is unavailable in intercompany sales orders if the Disable Adding Items to Orders check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Add Matrix Items Opens the Add Matrix Item: Table View dialog box, in which you can select matrix items to be added to the order.The button is unavailable in intercompany sales orders if the Disable Adding Items to Orders check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
PO Link Opens the Purchasing Details dialog box, which you use to link the sales order to an existing purchase order that has the required item listed.
This button is available for only lines that have the Mark for PO check box selected.
Item Availability Opens the Inventory Allocation Details (IN402000) form in a new tab of a browser to display availability information about the selected inventory item.
Configure
Opens the Configuration Entry (AM306000) form.
This button is displayed on the toolbar in the following cases:
Link Prod Order Opens the Production Details dialog box, which you can use to link the sales order to an production order that has the required item listed.
This button is displayed on the table toolbar only if the Manufacturing feature is enabled on the Enable/Disable Features form.

Shortcut Menu

If you right-click within the rows of a table, the system opens a shortcut menu. Most of the commands you see in the menu are duplicates of actions on the table toolbar. The unique menu commands are listed below.

Button Description
Insert Row Inserts a blank row above the row that is currently selected in the table.
Cut Row Copies the selected row or rows to the clipboard.
Insert Cut Row Inserts the row or rows that have been copied to the clipboard above the currently selected row or rows.

Line Details Dialog Box

You use this dialog box to allocate the item specified on the document line and to view the history of item allocations. Allocation is a wide term used to denote splitting the item quantity into smaller quantities with different subitems or lot numbers, splitting the quantity into separate units with serial numbers, or specifying quantities that should be reserved for the order in different warehouses.

For a sales order of the IN type, you have to allocate the line item quantities by warehouse locations or lot or serial numbers.

For a sales order of the SO or TR type, you may want to allocate the line item quantities if you need to fulfill the order promptly. You can create multiple allocations in the following cases:

  • If the item is available but the quantity required for the line is distributed between different warehouses and one or more transfers are required. You should select the Allocated check box for such schedules, because transfers can be generated for only the allocated quantities.
  • If different units in the specified quantity should have different subitems or lot or serial numbers.
  • If the available quantity is less than the line quantity and only a partial quantity can be shipped. If the Back Order Allowed option is selected for the line as the Shipping Rule, you can specify the amount to be back ordered and set a different Ship On date for the allocation schedule.

For a sales order of the SA type, the system automatically initiates item allocation. If the item is available but the quantity required for the line is distributed between different warehouses (and at least one transfer is required) or if the available quantity is less than the requested quantity, the system performs hard allocation of the available quantity in the default warehouse, and you should create a back order for the remaining quantity.

To facilitate tracking of the transfers or back orders performed for the allocations, the system displays the reference numbers of the related documents in the Related Documents column.

To view all the related documents, clear the Active filter set for the table by default.

The dialog box includes the following elements.

Element Description
The dialog box includes a table with the following columns.
The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.
Subitem The subitem for the stock item. To specify a multi-segment subitem, click F3 to open the list of subitem segment values.
This column is available only if the Inventory Subitems feature is enabled on the Enable/Disable Features (CS100000) form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Ship On The date of shipping for the item’s quantity specified for this allocation line. It can be different from the date specified on the first allocation line if you need to back order the partial quantity of the item. This column is available only for order lines with Back Order Allowed selected as the Shipping Rule.
Sched. Order Date The date on which a child order should be generated for the line split of the blanket sales order. By default, the system inserts the current business date to this column.
This column appears only for blanket sales orders.
Sched. Shipment Date The planned date of the shipment for a child order generated from the line split of the blanket sales order.
This column appears only for blanket sales orders.
Customer Order Nbr. The customer order number, which the system inserts into the Customer Order Nbr. box in the Summary area of this form for a generated child order.
This column is not mandatory. This column appears only for blanket sales orders.
Quantity The quantity of the item in the line split.
Qty. on Orders The quantity of a stock or non-stock item in a blanket sales order line split distributed among child orders that are generated for this line.
Blanket Open Qty. The quantity of the stock or non-stock item in the blanket sales order line split that has not been transferred to child orders.
PO Creation Date The planned date for creation of a purchase order.
This column appears only for blanket sales orders.
Allocated A check box that (if selected) indicates that the specified quantity of the item (with the specified subitem) has been hard allocated or reserved. Select the check box to make the Allocation Warehouse column available for selection and select the warehouse where you want to reserve the specified quantity; you should also select the Allocated check box to make it possible to split the item quantity by lot or serial numbers.
Alloc. Warehouse By default, the warehouse from which the item is sold. If the Allocated check box is selected, you can select the warehouse where the specified quantity of the item is hard allocated or reserved.This column is available only if the Multiple Warehouses feature is enabled on the Enable/Disable Features form. This column is unavailable for blanket sales orders.
Completed A check box that (if selected) indicates that all required actions have been performed for this line (for example, the line have been shipped at full extent).
In blanket sales orders, the check box in this column is automatically selected when the following conditions are met:
  • For line splits with stock and non-stock items, the check box is selected when the lines of child orders generated for the splits have the Completed check box selected and zero in the Open Qty. column on the Details tab of this form.
  • For line splits with miscellaneous items, the check box is selected when a child order is created for the split.
Lot/Serial Nbr. The serial number of the unit of the stock item, or the lot number of the specified quantity of the stock item to be allocated. Click to select the lot or serial number. Once you specify the number, the line quantity is updated and a new line with the remaining quantity is added automatically.This column is available only if the Lot and Serial Tracking feature is enabled on the Enable/Disable Features form and does not appear for blanket sales orders.
The value is required for the order only if for the order type the Require Lot/Serial Entry check box is selected on the Order Types (SO201000) form.
Quantity The quantity of the stock item on allocation (shipping schedule): in the specified warehouse with the specified subitem code or the specified lot or serial number, or with the specified shipping date. The quantity is 1 for items with a serial number.
Quantity on Shipments The quantity of the stock item that has been shipped.
Quantity Received The quantity of the stock item that has been received from other warehouses if a transfer has occurred or from a vendor if the requested quantity was back ordered.
UOM The unit of measure for the requested quantity of the item.
The unit of measure is copied from the UOM column of the sales order line on the Details tab of the Sales Orders (SO301000) form.
If the Require Lot/Serial Entry check box is selected on the Template tab of the Order Types (SO201000) form for the order type of the sales order, the unit of measure is copied from the Base Unit box on the General tab (Unit of Measure section) of the Stock Items (IN202500) form.
Mark for PO A check box that is automatically selected for the lines with non-allocated items if the Mark for PO check box is selected for the corresponding order line. This check box is cleared for completed and canceled purchase order lines that are linked to a sales order.
Related Document The reference number of a related document—for example, a shipment that fulfills or partially fulfills the sales order line, a transfer for allocation from other warehouses, or a purchase order if the order line was marked as a back order.
To view all the related documents (including those for completed schedules), clear the Active filter set for the table by default.
Inventory ID The inventory ID of the stock item specified on the document line. You can split the item quantity between different subitems and specify lot or serial numbers if relevant for the item.
The dialog box has the following button.
OK Saves the processed records.

Add Blanket Sales Order Line Dialog Box

(This dialog box is available only for orders of the following types: SO and SA.) You use this dialog box to add lines from a blanket sales order to a child order.

Element Description
The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.
The table of this dialog box contains the following columns.
Selected A check box that you select to add the line of the blanket sales order to the sales order.
Order Type The type of the blanket sales order.
Order Nbr. The reference number of the blanket sales order.
Sched. Order Date The scheduled order date of the line or line split of the blanket sales order.
Inventory ID The inventory ID of the stock or non-stock item in the line of the blanket sales order.
Description The description provided for the stock or non-stock item.
Customer Order Nbr. The customer order number specified in the line or line split of the blanket sales order.
UOM The base unit of measure for the item in the line of the blanket sales order.
Blanket Open Qty. The quantity of the stock or non-stock item in the blanket sales order line that has not been transferred to child orders.
Ship-To Location The customer location, to which the item should be shipped, in the line of the blanket sales order.
Tax Zone The tax zone specified in the line of the blanket sales order.
The dialog box has the following buttons.
Add Adds the selected line or lines to the order.
Add & Close Adds the selected line or lines to the order and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Add Invoice Details Dialog Box

This dialog box is available only for return orders—that is, orders of the following types: CM, MO, RM, RC, CR or RR. You use this dialog box, which opens when you click Add Invoice on the table toolbar of the Details tab, to add lines from an existing document of the selected type to this return order. The system makes no updates due to changing prices, discounts, or exchange rates when the lines of the dialog are added to the current form for the return order.You start finding document lines by using the settings of the Selection area. You must fill in one of the following boxes: AR Doc. Nbr., Order Nbr., or Inventory ID.

Element Description
The Selection area of the dialog box has the following elements.
AR Doc. Type The type of documents available for selection in the dialog box, which can be one of the following: Invoice (default), Cash Sale, Debit Memo, or Credit Memo.
AR Doc. Nbr. The reference number of the document whose lines you want to add to the return order. In the lookup table, the system displays only documents of the selected document type.
If you have filled in the current box, the system displays the lines of the selected AR document regardless of whether the lines fall within the specified date range. If the dates of the applicable AR documents are outside the range between the Start Date and End Date, the system will automatically clear these boxes.
Order Type The type of the order (created on the current form) whose goods are being returned.
Order Nbr. The reference number of the order whose goods are being returned.
If you have filled in the current box, the system displays the lines of the selected document. It does not check whether the date of the sales order is within the specified date range. If the dates of AR documents related to the selected sales order are outside the range between the Start Date and End Date, the system will automatically clear these boxes.
Inventory ID The inventory ID of an item to be included in the return order.
If you fill in this box, we recommend that you specify a starting or ending date (or both) to expedite the search.
If you specify an inventory ID, lines in the table will be shown in either of the following cases:
  • The date of the AR document in which the item was sold belongs to the date range between the Start Date and End Date.
  • The dates of the AR documents related to a sales order in which the item was sold belong to the date range between the Start Date and End Date.
Lot/Serial Nbr. The lot or serial number of the item to be included in the return order. This box is available if the item to be returned is selected in the Inventory ID box and is lot- or serial-tracked.
This box is shown if the Lot and Serial Tracking feature is enabled on the Enable/Disable Features (CS100000) form.
If you fill in this box, we recommend that you specify a starting or ending date (or both) to make the search faster.
If you need to find a kit component that is a stock item by its lot or serial number, you should use the Sorting and Filtering Settings dialog box for the Lot/Serial Nbr. table column. In the dialog box, you can specify the needed filter condition.
Show Non-Stock Kits by Components A check box that you select for the table to display the stock item components of non-stock kits if there are any in the selected document. If this check box is cleared, non-stock kits are displayed as is.
This check box is shown only if the Kit Assembly feature is enabled on the Enable/Disable Features (CS100000) form.
Start Date The date that starts the date range of the AR documents whose lines will be listed in the table. By default, the system inserts the date that is 90 days before the end date, but you can select another date.
End Date The end date of the date range of the AR documents whose lines will be listed in the table. By default, the system inserts the current business date, but you can select another date.
The table of this dialog box contains the following columns.
Included A check box that you select to add this document line to the return order.
Inventory ID The inventory ID of the stock item or kit specified in the document line.
Warehouse The warehouse from which the specified quantity of the item was sold.
Location The warehouse location from which the specified quantity of the item was sold.
UOM The unit of measure used for the item.
Available for Return The quantity of the item that is available for return, which is the quantity originally sold in the line minus the quantity that has been returned in other return orders and invoices in which the item’s return can be processed.
An item’s return can be processed on the Invoices (SO303000) form only if the Advanced SO Invoices feature is enabled on the Enable/Disable Features (CS100000) form.
Qty. to Return The quantity of the item to be returned in this order. The default value is 0. You can change the quantity as follows:
  • Select the unlabeled check box for a table line, which causes the system to automatically set the Qty. to Return to be the same as the Available for Return. You can specify another quantity.
  • Manually specify the Qty. to Return in a table line, which causes the system to automatically select the unlabeled check box in the line.
Original Qty. The quantity of the item specified in the document line. For a component of a non-stock kit, this column shows the total quantity, which is the quantity of the non-stock kit specified in the document line multiplied by the quantity of this component assembled in the non-stock kit.
Suppose that in the system a non-stock kit, NSKIT1, includes 5 NSKITITEM1 stock items, and you have processed a sale of 2 NSKIT1 kits. If you select the Show Non-Stock Kits by Components check box in the Selection area of this dialog box, the table will show the document line with the NSKITITEM1 ID and an original quantity of 10.
Lot / Serial Nbr. The lot or serial number assigned to the specified quantity of the item.
If you need to find a kit component that is a stock item by its lot or serial number, you should use the Sorting and Filtering Settings dialog box for this column. In the dialog box, you can specify the needed filter condition.
Line Description The description provided for the line in the original document.
Component ID The inventory ID of the non-stock kit component. The column is shown if both of the following conditions are met in the Selection area:
  • The non-stock item selected in the Inventory ID box is a non-stock kit.
  • The Show Non-Stock Kits by Components check box is selected.
Component Description The description of the non-stock kit component. The column is shown if both of the following conditions are met in the Selection area:
  • The non-stock item selected in the Inventory ID box is a kit.
  • The Show Non-Stock Kits by Components check box is selected.
Order Date The date of the order whose item is shown in the line.
Order Nbr. The reference number of the order whose item is shown in the line.
This number is also a link that you can click to view the document on the current form in a pop-up window.
AR Doc. Date The date of the AR document related to the order specified in this line.
AR Doc. Nbr. The reference number of the AR document related to the order specified in this line. This number is also a link that you can click to open the document on the Invoices and Memos (AR301000) form in a pop-up window.
Drop Ship The check box which indicates (if selected) that the item in the line has been drop-shipped.
The dialog box has the following buttons.
Add Adds the selected line or lines to the order.
Add & Close Adds the selected line or lines to the order and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Inventory Lookup Dialog Box

In this dialog box, you select the stock items to be added to the sales order and specify their quantities. By using this dialog box, you can find a stock item by a string in the item’s inventory ID, alternate ID, or description, and view the item availability information for various warehouses. You can specify the quantities to be delivered from different warehouses to which your user account has access. The dialog box provides a Selection area (with elements you can use to specify criteria for searching items) and a table that displays the items.

This dialog box shows only stock items whose quantities are related to the Normal cost layer.

Element Description
The Selection area of the dialog box includes the following elements.
Inventory The identifier or description of the stock or non-stock item that you want to find.
You can type a string from the item’s alternate ID of the Global or Customer Part Number type specified for the item on the Cross-Reference tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form. You can also leave the box blank to filter information by other criteria.
For more details on alternate IDs, see Managing Item Cross-References.
Barcode The alternate ID of a stock or non-stock item that you want to find.
You can type a string from the item’s alternate ID of the Barcode or GTIN/EAN/UPC/ISBN type specified for the item on the Cross-Reference tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form. You can also leave the box blank to filter information by other criteria.
For more details on alternate IDs, see Managing Item Cross-References.
Warehouse The warehouse where the items are stored. You can leave the box blank to view information about all warehouses to which you have access. This column is available only if the Multiple Warehouses feature is enabled on the Enable/Disable Features form.
Item Class The item class of the item.
Subitem The subitem code.
This column is available only if the Inventory Subitems feature is enabled on the Enable/Disable Features form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Show Available Items Only A check box that indicates (if selected) that only items whose available quantities are greater than 0 will be listed.
Selected Mode Section
All Items A button that indicates (if selected) that all items will be searched by using the specified criteria.
Sold Since A button that indicates (if selected) that only items sold to this customer since the particular date (which you specify in the adjacent Sold Since box, which appears as soon as you click the button) are searched. The date that appears by default in the Sold Since box is the date three months earlier than the current business date.
Shipping Parameters to Apply Section
This section appears only for sales orders with the BL (Blanket Order) type.
Ship-To Location The customer location, to which the item should be shipped. By default, the system inserts the customer location specified in the Location box in the Summary area of the form.
When you add the item to the blanket sales order, the system copies the value in this box to the Ship-To Location column on the Details tab.
The table contains the following columns.
Included An unlabeled check box that you select to include the item of inventory to be added to the sales order.
Qty. Selected The quantity of sales units of the inventory item (under the specified inventory ID and subitem code) that you want to add to the order.
Inventory ID The stock item by its inventory ID.
Subitem The subitem code for the particular size, color, or other variation of the stock item.
This column is available only if the Inventory Subitems feature is enabled on the Enable/Disable Features form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Description The description of the item with the specified inventory ID and subitem code.
Sales Unit The unit of measure used as a sales unit for the inventory item.
Qty. Available The available quantity of this item at the specified warehouse.
Qty. on Hand The quantity on hand of this item at the specified warehouse.
Alternate ID The alternate ID of the item specified on the Cross-Reference tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form. If there is no value specified both in the Inventory and Barcode boxes in this dialog box, the system displays an alternate ID with the highest priority. The system determines the priority of alternate IDs as follows:
  1. The first alternate ID with the Customer Part Number type that has the same customer as the customer specified in the document and that has the same UOM as the UOM specified in the Sales Unit column for this item.
  2. The first alternate ID with the Customer Part Number type that has the same customer as the customer specified in the document and no UOM specified.
  3. The first alternate ID with the Global type that has the same UOM as the UOM specified in the Sales Unit column for this item.
  4. The first alternate ID with the Global type that has no UOM specified.
  5. The first alternate ID with the Barcode type that has the same UOM as the UOM specified in the Sales Unit column for this item.
  6. The first alternate ID with the Barcode type that has no UOM specified.
  7. The first alternate ID with the GTIN/EAN/UPC/ISBN type that has the same UOM as the UOM specified in the Sales Unit column for this item.
  8. The first alternate ID with the GTIN/EAN/UPC/ISBN type that has no UOM specified.
  9. The first alternate ID with the Vendor Part Number type that has the same UOM as the UOM specified in the Sales Unit column for this item.
  10. The first alternate ID with the Vendor Part Number type that has no UOM specified.
Alternate Type The type of alternative codification used for the item or the subitem of the item if applicable; it can be one of the following options: Customer Part Number, Vendor Part Number, Global, or Barcode.
Alternate Description The description provided for the alternate ID.
Warehouse The warehouse in which the items are stored.This column is available only if the Multiple Warehouses feature is enabled on the Enable/Disable Features form.
Qty. Last Sales The quantity of the item last sold to the customer.This column is hidden by default; it appears and is populated if the Sold Since check box is selected.
Currency The currency of the price.This column is hidden by default; it appears and is populated if the Sold Since check box is selected.
Last Unit Price The price used for the last sale.This column is hidden by default; it appears and is populated if the Sold Since check box is selected.
Last Sales Date The date of the last sale.This column is hidden by default; it appears and is populated if the Sold Since check box is selected.
Item Class ID The item class of the stock item.
Item Class Description The description provided for the item class.
Price Class ID The price class of the stock item.
The dialog box has the following buttons.
Add Adds the selected items.
Add & Close Adds the selected items and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Purchasing Details Dialog Box

(This dialog box is available only if the order line has a Mark for PO check box selected.) You use this dialog box to link the line of the sales order that has been marked for purchasing to one purchase order or multiple purchase orders. The dialog box provides a Selection area and a Documents table.

Element Description
The Selection area of the dialog box has the following elements.
PO Source The source to be used to fulfill this line, which can be one of the following options:The Drop-Ship, Blanket for Drop-Ship, and Blanket for Normal options do not appear for lines of a blanket sales order.
Vendor The vendor from which the goods have been ordered. Select a particular vendor, or leave the box blank to view orders for different vendors.
Purchase Warehouse The destination warehouse for the items to be purchased. This box appears only if the Multiple Warehouses feature is enabled on the Enable/Disable Features (CS100000) form.
The Documents table of this dialog box contains the following columns.
Selected A check box that you select to add the purchase order to the sales order.
PO Type The type of purchase order.
PO Nbr. The reference number of the purchase order, which is a link to the purchase order.
Vendor Ref. The reference number used by the vendor.
Line Type The line type of the purchase order, which can be one of the following options: Goods for IN or Goods for SO.
Inventory ID The stock item by its inventory ID.
Subitem The subitem code for this particular size, color, or other variation of the item.
This column is available only if the Inventory Subitems feature is enabled on the Enable/Disable Features (CS100000) form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Vendor The vendor that will supply the item, by its ID.
Vendor Name The name of the vendor that will supply the item.
Promised The date when the items should be shipped, according to the purchase order.
UOM The unit of measure used for purchases.
Order Qty. The quantity of items ordered.
Open Qty. The quantity of items that were not shipped.
Line Description The description provided for the line in the purchase order.
The dialog box has the following buttons.
Save Adds the selected lines to the order and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Add Matrix Item: Table View

In this dialog box, you can select both existing and non-existing matrix items to be added to the document by specifying attribute values in the table. The system creates matrix items with new combinations of attributes when adding the items to the document.

You must use either the table view or matrix view to select the matrix items to be added to the document. If you select the items in the table view and then switch to the matrix view, the selection of items in the table view will be discarded.

Element Description
Selection Area
Template ID The identifier of the template item whose attributes are displayed in the table columns.
Description The description of the template item.
The value of this box is read-only and copied from the Description box of the Template Items (IN203000) form.
Warehouse The warehouse where the items are stored.
This box is available only if the Multiple Warehouses or Multiple Warehouse Locations feature is enabled on the Enable/Disable Features form (or both features are enabled).
In the table, you can select matrix items by specifying attribute values and enter the quantity for each item. The table contains columns displayed for any template item selected in the Template ID box and columns with attribute values that are specific for the template item.
The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.
UOM The UOM of the matrix item.
If the Multiple Units of Measure feature is not enabled on the Enable/Disable Features (CS100000) form, the system copies the unit of measure that is specified for the matrix item in the Base Unit box on General tab (Unit of Measure section) of the Stock Items (IN202500) or Non-Stock Items (IN202000) form.
If the Multiple Units of Measure feature is enabled on the Enable/Disable Features form and you open this dialog box on the Sales Orders (SO301000), Opportunities (CR304000), or Sales Quotes (CR304500) forms, the system inserts the sales unit of measure that is specified for the matrix item. This default value is copied from the Sales Unit box on the Stock Items or Non-Stock Items form.
If the Multiple Units of Measure feature is enabled on the Enable/Disable Features form and you open this dialog box on the Purchase Orders (PO301000) forms, the system inserts the purchase unit of measure that is specified for the matrix item. This default value is copied from the Purchase Unit box on the Stock Items or Non-Stock Items form.
Quantity The quantity of the matrix item to be added to the document.
Inventory ID The identifier of the matrix item.
For an existing item, this value is copied from the Inventory ID box of the Stock Items (IN202500) or Non-Stock Items (IN202000) form (depending on whether the item is a stock or non-stock item). For a new item, the identifier is generated based on the settings specified on the Attribute Configuration tab of the Template Items form.
Description The description of the matrix item.
For an existing item, this value is copied from the Description box of the Stock Items (IN202500) or Non-Stock Items (IN202000) form (depending on whether the item is a stock or non-stock item). For a new item, the description is generated based on the settings specified on the Attribute Configuration tab of the Template Items form.
New A read-only check box that indicates (if selected) that the item with the selected combination of attribute values does not exist in the system and will be created automatically when you click Add and Close.
Stock Item A read-only check box that indicates (if selected) that the matrix item is a stock item. If the check box is cleared, the matrix item is a non-stock item.
Default Price The default price of the matrix item.
For an existing item, this value is copied from the Default Price box of the Price/Cost Info tab of the Stock Items or Non-Stock Items form (depending on whether the item is a stock or non-stock item). For a new item, the default price is based on the settings on the Price/Cost Info tab of the Template Items form.
Item Class The item class to which the matrix item is assigned.
The value of this box is copied from the Item Class box of the General tab on the Template Items form.
Tax Category The tax category to which the matrix item is assigned.
The value of this box is copied from the Tax Category box of the General tab on the Template Items form.
The dialog box has the following buttons.
Open Matrix View Opens the Add Matrix Item: Matrix View dialog box.
You must use either the table view or matrix view to select the matrix items to be added to the document. If you select the items in the table view and then switch to the matrix view, the selection of items in the table view will be discarded.
Add and Close Adds the selected matrix items to the document and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Add Matrix Item: Matrix View Dialog Box

In this dialog box, you select existing matrix items to be added to the document in the matrix view. In addition, you can view availability details for each item.

Element Description
The Selection area of the dialog box has the following elements.
Template ID The identifier of the template item whose matrix items are displayed in the Matrix table.
Column Attribute ID The attribute identifier to be used in matrix columns. By default, the system copies the value of the Default Column Attribute ID box on the Template Items (IN203000) form to this box.
Row Attribute ID The attribute identifier to be used in matrix rows. By default, the system copies the value of the Default Row Attribute ID box on the Template Items (IN203000) form to this box.
Display Availability Details A check box that you select to display the availability details of each matrix item in the footer of the Matrix table. To view the details, you click the cell of the matrix item.
Warehouse The warehouse where matrix items are stored.
This box appears only if the Multiple Warehouses feature is enabled on the Enable/Disable Features (CS100000) form.
Additional Attributes table A table that displays attributes that were assigned to the template item in the Attributes table on the Attribute Configuration tab of the Template Items (IN203000) form and were not selected as column or row attributes. For each attribute, you select the value that the system will use to display matrix items.
Matrix table A table that displays the values of the attributes that you have selected in the Column Attribute ID and Row Attribute ID boxes in columns and rows of the matrix correspondingly. In the cells of the matrix that display the 0.00 value and the UOM of the matrix item by default, you can specify the quantity of the matrix item to be added to the document. An empty cell value means that the item does not exist in the system.
The dialog box has the following buttons.
Open Table View Opens the Add Matrix Item: Table View dialog box.
Add and Close Adds the selected matrix items to the document and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Production Details Dialog Box

You use this dialog box to link a production order to the selected sales order line. The table displays only production orders that contain the same stock item as specified in the selected sales order line and that are not completed.

Element Description
The Selection area of the dialog box has the following elements.
Order Type The type of the production orders to be listed. You can select a particular order type to view only orders of this type in the table or leave the box blank to view production orders of any type.
Production Nbr. The reference number of the production order to be listed. You can select a particular production order to view it in the table or leave the box blank to view production orders with any reference numbers.
Status The status of the production orders to be listed. You can select a particular status of the production orders to be displayed in the table or leave the box blank to view production orders with any status.
The Documents table of this dialog box contains the following columns.
The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.
Selected A check box that you select to link this production order to the sales order line if you click Save.
Order Type The type of the production order.
Production Nbr. The reference number of the production order.
Status The status of the production order.
Qty. to Produce The quantity of the item to be produced by using the production order.
Qty. Complete The quantity of the stock item that has already been produced and received in the warehouse.
UOM The unit of measure used for the item quantities.
The dialog box has the following buttons.
Save Links the selected production order to the sales order line and closes the dialog box.
Cancel Closes the dialog box without linking the production order to any sales order line.

Table Columns

Column Description
Excluded from Export A read-only check box that indicates (if selected) that the line item will not be updated in the order in the Shopify store during the synchronization of the order.
The column appears for orders that have been synchronized with the Shopify store and whose synchronization records have the Processed status. The system automatically selects this check box for items added to the order on the Details tab after the order has been synchronized with the Shopify store.
Branch The branch that sells the inventory item.
Invoice Nbr. A column that holds the reference number of the original invoice (which lists the goods that were ordered and later returned by the customer).
This column appears only for orders of the following return types: CR, RC, RR, and RM.
Operation Read-only. The operation to be performed in inventory to fulfill the order. An order of the MO, RR, or RM type includes lines with the Receipt operation and lines with the Issue operation. Orders of other predefined return types include only lines with the Receipt operation.
This column appears only if the order type of the sales order has both the Issue operation and the Receipt operation active.
The operation type is changed automatically if a negative quantity is specified in a sales order line of the order if it has the MO or RM type. Depending on whether the quantity on the Details tab for the line is positive or negative, the value in the Operation column of the line may be affected as follows:
  • If you specify a positive quantity for the line (that is, the quantity should be issued for sale), the Issue operation remains unchanged. The amount in a line with the Issue operation increases the balance of the order.
  • If you specify a negative quantity for the line (that is, the quantity should be returned from a customer), the operation is automatically changed from Issue to Receipt. The amount in a line with the Receipt operation decreases the balance of the order.
Inventory ID The identifier of a stock or non-stock item that you sell.
Stock items are maintained on the Stock Items (IN202500) form, while non-stock items are maintained on the Non-Stock Items (IN202000) form.
You can also enter an alternate ID in this box; the system will search for the corresponding stock or non-stock item, and replace the alternate ID you entered with the inventory ID. You can enter an alternate ID of the Customer Part Number, Global, Barcode, or GTIN/EAN/UPC/ISBN type. The alternate ID must comply with the INVENTORY segmented key defined on the Segmented Keys (CS202000) form.
For more details on alternate IDs, see Managing Item Cross-References.
Related Items A button indicating that a related item exists for the original item specified in the current line. The button can be one of the following:
  • : There is at least one item with the Cross-Sell or Other type of relation that is marked as required for the original item. That is, the Required check box is selected for a line with a related item on the Related Items tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form. When this button appears, you can process the sales order to completion even if the original item has not been replaced and no extra items have been added to the sales order.
  • : There are related items of any relation type for the original item, and the substitution or cross-selling is not mandatory. That is, the Required check box is not selected for all lines with related items on the Related Items tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form. When this button appears, you can process the sales order to completion without replacing the original item.
  • : There are substitute items for the original item, and the substitution is mandatory. That is, the Required check box is selected for at least one line with the Substitute type selected in the Relation column on the Related Items tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form.
If you click one of these buttons, the Add Related Items dialog box opens.
This column appears if the Related Items feature is enabled on the Enable/Disable Features (CS100000) form.
Substitution Required A check box that indicates (if selected) that the item selected in the current line has to be replaced with the related item that is specified on the Non-Stock Items (IN202000) or Stock Items (IN202500) form. You cannot create a shipment for the original item if this check box is selected.
This column appears if the Related Items feature is enabled on the Enable/Disable Features (CS100000) form.
By default, the Substitution Required check box is available for editing, but the availability of the check box may be restricted by user roles. For example, a user with administrative rights can select the View Only option for the Substitution Required column for specific roles on the Access Rights by Screen (SM201020) form.
Equipment Action The equipment-related action that is performed by a staff member (or multiple staff members). The following options are available:
  • Selling Model Equipment: Registers a sale of the stock item of the Model Equipment type whose identifier is selected in the Inventory ID column. When the related invoice is released, a target equipment entity corresponding to the stock item is created in the system.
  • Replacing Target Equipment: Registers the replacement of the target equipment entity specified in the next column with a new stock item of the Model Equipment type whose identifier is selected in the Inventory ID column.
  • Selling Optional Component: Registers a sale of the optional stock item of the Component type. When the related invoice is released, on the Components and Warranties tab of the Equipment (FS205000) form, the system adds a new component of the previously added target equipment entity (which you specify in the Target Equipment ID column) or of the model equipment entity (which you specify in the Model Equipment Ref. Nbr. column) that is being sold within the same order.
  • Upgrading Component: Registers the upgraded component (which replaces the default component) of a piece of model equipment (which you specify in the Model Equipment Ref. Nbr. column) during a sale of the model equipment.
  • Replacing Component: Registers the replacement of a component of the piece of target equipment specified in the Target Equipment ID column. You specify the applicable component in the Component Ref. Nbr. column.
  • N/A: Registers the sale of an inventory item in the system to the customer. If model equipment, target equipment, or a component is specified for the line, the record will not be created or modified on the Equipment form.
This column is available only if the Equipment Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the Order Types (SO201000) form.
Target Equipment ID The target equipment related to the item. Depending on the action selected in the Equipment Action column, you select the target equipment as follows:
  • If the Replacing Target Equipment action is selected, the target equipment is the equipment entity that is replaced with the stock item that is sold.
  • If the Selling Optional Component action is selected, the target equipment is the equipment entity to which the optional component (which you specify in the Component ID column) is added (the stock item that is sold).
  • If the Replacing Component action is selected, the target equipment is the equipment entity for which a component (which you specify in the Component ID column) is replaced with the stock item that is sold.
  • If the N/A action is selected, the target equipment is the equipment entity for which the stock item is sold.
This column is available only if the Equipment Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the Order Types (SO201000) form.
Model Equipment Ref. Nbr. The line number of model equipment related to the item. Depending on the action selected in the Equipment Action column, you select the model equipment as follows:
  • If the Selling Optional Component action is selected, the line reference number of the model equipment for which the optional component is sold (which you specify in the Component ID column).
  • If the Upgrading Component action is selected, the line reference number of the model equipment for which the default component is replaced (which you specify in the Component ID column).
  • If the N/A action is selected, the line reference number of the model equipment for which a the stock item is sold.
This column is available only if the Equipment Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the Order Types (SO201000) form.
Component ID The component that is sold, if a component-related action is selected in the Equipment Action column.
This column is available only if the Equipment Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the Order Types (SO201000) form.
Component Ref. Nbr. The line reference number of the component that is replaced if the Replacing Component action selected in the Equipment Action column.
This column is available only if the Equipment Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the Order Types (SO201000) form.
Require Appointment A check box that indicates (if selected) that services need to be performed for the stock item.
This check box is available only if the Service Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the Order Types (SO201000) form.
Subitem The optional subitem code, which is used to indicate the particular size, color, or other variation of the inventory item.
This column is available only if the Inventory Subitems feature is enabled on the Enable/Disable Features (CS100000) form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Auto-Create Issue A check box that indicates (if selected) that a line of the Issue type will be created automatically for each order line of the Receipt type if the order is of the RR type.
Free Item A check box that indicates (if selected) that the inventory item specified in the row is a free item. You can add a free item manually, or it can be added automatically as a result of application of a group-level discount configured on the Discounts (AR209500) form.
If you select this check box for the item, the system updates the Unit Price, Discount Percent, Discount Amount, and Ext. Price amounts with 0 and selects the Manual Discount check box.
Warehouse The warehouse from which the specified quantity of the item should be delivered.
This column appears only if the Multiple Warehouses feature is enabled on the Enable/Disable Features (CS100000) form.
Line Description The description provided for the stock item.
Orig. Order Type The type of the original order in which this item was sold,
The column is shown if the line has the Receipt operation.
The system inserts the type of the original order in the column if the number of the original invoice is specified in the Invoice Nbr. column.
Orig. Order Nbr. The number of the original order in which this item was sold,
The column is shown if the line has the Receipt operation.
The system inserts the number of the original order in the column if the number of the original invoice is specified in the Invoice Nbr. column.
UOM The unit of measure (UOM) used for the item with this inventory ID.
Quantity The quantity of the item sold in the unit of measure specified in the UOM column.
If a sales order has a type with the RMA Order, Invoice, or Mixed Order automation behavior and with both the Issue operation and the Receipt operation active, a user can specify a negative line quantity if the line has a stock item or a non-stock item.
Qty. On Orders The quantity of a stock or non-stock item in a blanket sales order line distributed among child orders that are generated for this line.
This column appears only for blanket sales orders.
Blanket Open Qty. The quantity of a stock or non-stock item in a blanket sales order line that has not been transferred to child orders. This value is calculated as the difference between the line quantity and the quantity on child orders.
This column appears only for blanket sales orders.
Unshipped Qty. The quantity of the blanket sales order line that have not been shipped yet in child orders.
This column appears only for blanket sales orders.
Sched. Order Date The date on which a child order should be generated for the line of the blanket sales order. By default, the system inserts the current business date to this column.
The value in this column can be empty. The value cannot be earlier than the date of the blanket sales order and later than the expiration date of the blanket sales order.
If different scheduled order dates are specified for the splits of the line in the Line Details dialog box, the system displays the <SPLIT> value in this column.
This column appears only for blanket sales orders.
Customer Order Nbr. The customer order number, which the system inserts into the Customer Order Nbr. box in the Summary area of this form for a generated child order.
This column appears only for blanket sales orders.
Ship-To Location The customer location. By default, the system copies the value that was specified for a blanket sales order in the Location box in the Summary area of the form. The system inserts this value into the Location box in the Summary area of this form for child orders generated from a blanket sales order.
This column appears only for blanket sales orders. The column cannot be empty.
Location Name The description of the customer location.
This column appears only for blanket sales orders. The column cannot be empty.
Ship Via The ship via code that represents the carrier and its service to be used for shipping the ordered goods. The system inserts this value into the Ship Via box on the Shipping tab of this form for child orders generated from a blanket sales order.
This column appears only for blanket sales orders. The column cannot be empty.
FOB The point where ownership of the goods is transferred to the customer. The system inserts this value into the FOB Point box on the Shipping tab of this form for child orders generated from a blanket sales order.
This column appears only for blanket sales orders. The column cannot be empty.
Shipping Terms The shipping terms used for the customer. The system inserts this value into the Shipping Terms box on the Shipping tab of this form for child orders generated from a blanket sales order.
This column appears only for blanket sales orders. The column cannot be empty.
Shipping Zone The ID of the shipping zone of the customer to be used to calculate freight. The system inserts this value into the Shipping Zone box on the Shipping tab of this form for child orders generated from a blanket sales order.
This column appears only for blanket sales orders. The column cannot be empty.
Sched. Shipment Date The planned date of the shipment. If the date is specified for a line of a blanket sales order, the system inserts it into the Ship On column for a corresponding line of a child order generated from the blanket sales order.
The date in this column cannot be earlier than the date of the blanket sales order and the date specified in the Sched. Order Date column for the line. The value in this column cannot be later than the expiration date of the blanket sales order.
This column appears only for blanket sales orders. By default, the column is empty.
Tax Zone The tax zone associated with the customer location in the Ship-To Location column of the line of a blanket sales order. The system inserts this value into the Tax Zone box on the Financial tab of this form for child orders generated from a blanket sales order.
This column appears only for blanket sales orders. The value in this column is not required.
PO Creation Date The planned date for creation of a purchase order.
This column appears only for blanket sales orders. By default, the system inserts the current business date to this column.
Blanket SO Ref. Nbr. The reference number of the blanket sales order from which the child order has been generated.
This number is a link to the blanket sales order. You can click the link to open the blanket sales order on the current form.
Qty. On Shipments A read-only column that displays the quantity of the stock item being prepared for shipment and already shipped for this order.
Open Qty. The quantity of the item to be shipped; that is, the total quantity minus the quantity shipped according to closed shipment documents.
Unit Cost The unit cost at which the item is issued from inventory when it is sold. By default, this column is displayed only for orders of the following predefined order types:
  • CM
  • CR
  • MO
  • RC
  • RM
  • RR
For the return lines added with a link to an original invoice, this is the cost specified in the inventory issue transaction that was generated on release of the original invoice. For the return lines not linked to an invoice, the unit cost specified in this column depends on the item’s valuation method and the settings of the warehouse specified in the line. For more information, see the descriptions of the Average Default Cost and FIFO Default Cost boxes on the Warehouses (IN204000) form.
For more information on calculation of item costs, see Item Costs and Valuation Methods: General Information.
Unit Price The price for a single unit (the unit of measure is specified in the UOM column) of the item. If you had entered the unit price manually and saved the document, the value will not be updated by the system when you change the document date. If you want to replace this price with the sales price currently available for the item, use the Recalculate Prices command.The box is unavailable for editing in intercompany sales orders if the Disable Editing Prices and Discounts check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Manual Price A check box that indicates (if selected) that the unit price in this line has been corrected or specified manually. If you clear this check box, the system updates the unit price in the document line with the current price (if one is specified).
If you change the customer ID in the sales order or return order, the system does not update unit prices in the lines for which this check box is selected. For more information on changing the customer ID in a sales order, see Changing the Customer in a Sales Order.
The box is unavailable for editing in intercompany sales orders if the Disable Editing Prices and Discounts check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Ext. Price The extended price, which the system calculates as the unit price multiplied by the quantity.
If you manually entered the extended price and saved the document, the value will not be updated by the system if you change the document date. If you want this extended price to be recalculated automatically based on the applicable sales price, use the Recalculate Prices action.
If the Free Item check box is selected for this inventory item, the system sets the extended price to 0.
The box is unavailable for editing in intercompany sales orders if the Disable Editing Prices and Discounts check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Discount Code The code of the discount that has been applied to this line.
The column is available only if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form, and it is not available for orders of the Transfer type.
The box is unavailable for editing in intercompany sales orders if the Disable Editing Prices and Discounts check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Discount Sequence The identifier of the discount sequence that has been applied to this line.
The column is hidden by default and available only if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form.
Discount Percent The percent of the line-level discount that has been applied manually or automatically to this line item (if the item is not a free item).
A selected Manual Discount check box indicates that the percent of the discount is specified by the line discount that has been applied manually, or has been entered manually or calculated based on the discount amount entered manually for this line item.
If the Manual Discount check box is selected, you can enter the percent manually and the discount amount will be calculated automatically.
Discount Amount The amount of the line-level discount that has been applied manually or automatically to this line item (if the item is not a free item).
The selected Manual Discount check box indicates that the amount of the discount is based on the line discount that has been applied manually, or has been specified manually or calculated based on the discount percent entered manually for this line item.
If the Manual Discount check box is selected, you can enter the amount manually and the discount percent will be calculated automatically.
The box is unavailable for editing in intercompany sales orders if the Disable Editing Prices and Discounts check box is selected in the Intercompany Order Settings section on the Sales Orders Preferences (SO101000) form (on the General tab).
Manual Discount A check box that indicates (if selected) that the discount has been applied manually. With this check box selected, you can enter either the discount percent or the discount amount, or you can select the discount code of one of the discounts intended for manual application. If you select the Free Item check box for the line item, the Manual Discount check box is selected automatically.
If you change the customer ID in the sales order or return order, the system does not update the line-level discounts in the lines for which this check box is selected. For more information on changing the customer ID in a sales order, see Changing the Customer in a Sales Order.
Disc. Unit Price The unit price, which has been recalculated after the application of discounts.
Amount The amount of the line, which the system calculates as the extended price minus the line-level discount.
Est. Margin (%) The estimated margin percent for the line. The value is calculated according to the following formula.
{{Est. Margin (%) = (Line Net Sales - Line Cost) / Line Net Sales * 100}}
The parameters used in this formula have the following meanings:
  • Line Net Sales is the line amount with line, document, and group discounts applied and inclusive tax amount excluded.
  • Line Cost is the unit cost multiplied by the item’s quantity.
The column contains 0 in a line if the Ext. Price value is 0.
The column is empty in a line with a Unit Cost of 0 and in a line for which the Mark for PO check box is selected and the Drop-Ship or Blanket for Drop-Ship option is selected in the PO Source column.
Est. Margin Amount An estimated margin amount for the line. The value is calculated according to the formula Line Net Sales - Line Cost when a new line is added to the document and the Unit Cost, Unit Price, and Quantity boxes have nonzero values.
If Line Net Sales is greater than Line Cost, an estimated margin has the following values:
  • A positive value in a line with the Issue operation type
  • A negative value in a line with the Receipt operation type
The column contain 0 in a line if the Ext. Price value is 0.
The column is empty in a line with a Unit Cost of 0 and in a line for which the Mark for PO check box is selected and the Drop-Ship or Blanket for Drop-Ship option is selected in the PO Source column.
Term Start Date The date when the process of deferred revenue recognition should start for the selected item; this date can be specified manually if the deferral code assigned to the item is based on the Flexible by Periods, Prorate by Days or Flexible by Days in Period recognition method.
This column appears only if the Deferred Revenue Management feature is enabled on the Enable/Disable Features (CS100000) form.
Term End Date The date when the process of deferred revenue recognition should finish for the selected item; this date can be specified manually if the deferral code assigned to the item is based on the Flexible by Periods, Prorate by Days or Flexible by Days in Period recognition method.
This column appears only if the Deferred Revenue Management feature is enabled on the Enable/Disable Features (CS100000) form.
Unbilled Amount The unbilled amount for a stock item with the Goods for Inventory line type or a non-stock item with the Non-Inventory Goods line type is calculated as the quantity in the sales order minus the quantity in the invoice or invoices generated for this order, multiplied by discounted unit price in the order.
The unbilled amount for a non-stock item with the Misc. Charge line type is calculated as the line amount minus the line discount (if applicable), and minus the line amount in the invoice or invoices generated for this order.
This column is not available for orders of the Transfer type.
Requested On The date when the customer wants to receive the goods; the default value is specified in the Requested On box in the Summary area. These dates can be different for different lines if the order-level shipping rule is Back Order Allowed.
For information on shipping rules, see Shipping Rule Combinations.
Ship On The date when the item should be shipped. By default, this date is calculated as a date that is earlier than the Requested On date (for this line) by the number of lead days but not earlier than the current business date. You can modify the date in the line only if the order-level shipping rule is set to the Back Order Allowed option on the Shipping tab.
The system prompts you to choose whether you want to keep the dates specified for each line or to update the respective dates with the new date if the Back Order Allowed shipping rule is selected on the Shipping tab for the sales order and you change the dates in one of the following boxes:
  • The Requested On date in the Summary area
  • The Sched. Shipment box on the Shipping tab
If you specify a new date in the Sched. Shipment box on the Shipping tab, the system will specify this date in the current box for all new lines of the sales order.
On the Process Orders (SO501000) form, you can select the orders for creating shipments by the Ship On dates specified in their lines if you select the By Ship Date option in the Select By box and specify the range for scheduled shipment dates in the Start Date and End Date boxes.
Shipping Rule The way the line item should be shipped. Select one of the following options:
  • Cancel Remainder: The ordered quantity should be delivered in one shipment, but if the ordered quantity is not available, the available quantity is shipped and the remainder is canceled.
  • Back Order Allowed: The ordered quantity can be delivered in multiple shipments. If the ordered quantity is not available, the available quantity is shipped, and the remaining quantity (open quantity) can be shipped later. The line is not completed until it has a nonzero open quantity. The order gets the Back Order status.
  • Ship Complete: The ordered quantity should be delivered in one shipment. If the ordered quantity is not available for shipping, the order with this line gets the Back Order status.
For more information, see Shipping Rule Combinations.
Undership Threshold (%) The minimum percentage of goods shipped (with respect to the ordered quantity) for the system to mark the order as completely shipped. This setting is not applicable to items with serial or lot numbers specified; these items should be shipped in the precise quantities in which they are ordered.
Overship Threshold (%) The maximum percentage of goods shipped (with respect to the ordered quantity) allowed by the customer. This setting is not applicable to items with serial or lot numbers specified; these items should be shipped in the precise quantities in which they are ordered.
Completed A check box that can be selected to indicate to the system that this line is completed.
Mark for PO A check box that indicates (if selected) that the order line was marked for purchasing (if it has not been shipped completely). If you select this check box, a purchase request for this line becomes available for creation of a purchase order on the Create Purchase Orders (PO505000) form.
The Mark for PO check box should be selected for a line that contains a non-stock item with both the Require Shipment and Require Receipt check boxes selected on the Non-Stock Items (IN202000) form or a stock item.
This column is available only if the Drop Shipments or Sales Order to Purchase Order Link feature is enabled on the Enable/Disable Features (CS100000) form.
For more details, see Sales with Drop Shipping: General Information.
PO Source The source to be used to fulfill this line, which can be one of the following options:For a line of a blanket or intercompany sales order, only the Purchase to Sale option is available. The system automatically selects this option when you select the Mark for PO check box for this line, and you cannot change Purchase to Sale to another option.
This column is available only if at least one of the following features is enabled on the Enable/Disable Features (CS100000) form: Drop Shipments and Sales Order to Purchase Order Link.
Lot/Serial Nbr. The lot or serial number of the item for returns.
This column appears only if the Lot and Serial Tracking feature is enabled on the Enable/Disable Features (CS100000) form and available for orders of the RR type.
Expiration Date The expiration date for the item with the specified lot number. The column appears for only orders of the RR type.
Reason Code The reason code to be used for creation or cancellation of the order, if applicable. A reason code is required on creation of orders of the CR predefined order type. Only Not Used in Inventory reason codes can be used.
Salesperson ID The salesperson associated with the sale of the line item.
This column appears only if the Commissions feature is enabled on the Enable/Disable Features (CS100000) form and is not available for orders of the TR type.
By default, the system populates this column with the salesperson ID specified as the default one on the Salespersons tab of the Customers (AR303000) form for the selected customer, but you can override this setting.
For each salesperson with an ID specified in this column, you can specify the salesperson’s commission in the Commission % column on the Commissions tab of the current form.
Tax Category The tax category of the goods mentioned in this line.
This column is not available for orders of the TR type.
Entity Usage Type The entity usage type of the customer location if sales to this location are tax-exempt. By default, in a newly added line, the system inserts the entity usage type specified on the Financial tab.
This column is available only when the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form. This column does not appear for transfer orders.
Commissionable A check box that indicates that this line is subject to sales commission. The details of commissions are shown on the Commissions tab.
This column is available only if the Commissions feature is enabled on the Enable/Disable Features (CS100000) form and is not available for orders of the TR type.
Alternate ID The alternate ID for the item, such as the barcode or the inventory ID used by the customer.
For more information on using alternate IDs, see Item Cross-References.
Project Task The particular task of the project with which this document is associated. If you select a project that has the default project task, this task is automatically populated in the column.
The column is available if the following conditions are met:
Related Svc. Doc. Nbr. The reference number of a service document (an appointment, a service order or a service contract) from which the sales order has been originated. This reference number is a link, which you can click to view document details on the applicable form.
This column is available only if the Service Management feature is enabled on the Enable/Disable Features (CS100000) form and the Enable Field Services Integration check box is selected for the selected order type on the General tab of the Order Types (SO201000) form. For a service contract, the Equipment Management feature should be enabled on the Enable/Disable Features (CS100000) form.
Cost Code The cost code with which this document is associated to track project costs and revenue.
The column is available if the Cost Code feature is enabled on the Enable/Disable Features (CS100000) form and the SO check box is selected in the Visibility Settings section on the Projects Preferences (PM101000) form.
Order Type The type of sales order in which this line item is listed.
Order Nbr. The reference number of the sales order in which this line item is listed.
Line Nbr. The line number of the document.
Line Order The order number of the document line. The system regenerates this number automatically when you reorder the lines in the table.
Drop-Ship PO Nbr. The number of the drop-ship purchase order to which the sales order line is linked. When you click the link, the system opens the document on the Purchase Orders (PO301000) form.
The system automatically specifies this number when you create a drop-ship purchase for a sales order or a sales order for a drop-ship purchase order.
This column is available only if the Drop Shipments feature is enabled on the Enable/Disable Features (CS100000) form.
Drop-Ship PO Status The status of the drop-ship purchase order to which the sales order line is linked.
This column is available only if the Drop Shipments feature is enabled on the Enable/Disable Features (CS100000) form.
Drop-Ship PO Line Nbr. The number of the drop-ship purchase order line to which the sales order line is linked.
The system automatically specifies this number when you create a drop-ship purchase for a sales order or a sales order for a drop-ship purchase order.
This column is available only if the Drop Shipments feature is enabled on the Enable/Disable Features (CS100000) form.
PO Linked A check box that indicates whether this line of the sales order has an active link to a line of the drop-ship purchase order. The system selects this check box (and thus considers the link active) when you create a drop-ship purchase order for the sales order.When a line of a drop-ship purchase order is linked to a line of a sales order—that is, the PO Linked check box is selected—you cannot change the details of this line.
This column is available only if the Drop Shipments feature is enabled on the Enable/Disable Features (CS100000) form.
Base Order Qty. The quantity of the item sold, expressed in the base unit of measure. This quantity is used for calculating discounts if the Base UOM option is selected in the Apply Quantity Discounts To box on the Price/Discount Settings tab of the Accounts Receivable Preferences (AR101000) form.
Production Nbr. The production order that has been created for this sales order line, if applicable. You can click the link in this column to view this production order on the Production Order Maintenance (AM201500) form.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Estimate ID The estimate used for this sales order line, if applicable. You can click the link in this column to view this estimate on the Estimate (AM303000) form.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Est. Revision The revision number of the estimate used for this sales order line.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Is Configurable A check box that indicates (if selected) that the sales order line is a configurable item.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Is Supplemental A check box that indicates (if selected) that the sales order line is a supplemental item. The Parent Line Nbr. column contains the link to the parent sales order.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Parent Line Nbr. The number of the parent sales order line for the supplemental item. This column should be usedwhen printing sales documents so that supplemental items will be listed under their parent items.
The configured parent sales order line number for the supplemental item. This column should be usedwhen printing sales documents so that supplemental items will be listed under their parent items.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Config. Key The configuration key of the item in the sales order line. A configuration key is a user-specified identifier for a configuration. The format of the key is specified on the Configuration Maintenance (AM207500) form. The selection of the configuration key is available only for lines where the configuration is not completed or finished.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Mark for Production A check box that indicates (if selected) that the production order for this line can be created by using the Create Production Orders (AM510000) form. This check box is selected automatically when the item in this sales order line has the Make to Order Item check box selected on the Manufacturing tab of the Stock Items (IN202500) form and the MTO Order check box is selected for the order type of this sales order on the Order Types (SO201000) form.
This box is displayed only if the Material Requirements Planning or Distribution Requirements Planning feature is enabled on the Enable/Disable Features (CS100000) form.
Line Type The type of the sales order line, which can be one of the following options:
  • Goods for Inventory: The system automatically selects this type for lines with stock items.
  • Non-Inventory Goods: The system automatically selects this type for lines with non-stock items that have the Require Shipment check box selected on the Non-Stock Items (IN202000) form.
  • Misc. Charge: The system automatically selects this type for lines with non-stock items that have the Require Shipment check box cleared on the Non-Stock Items (IN202000) form.
By default, this read-only column is hidden.
Ignore Automatic Line Discounts A read-only check box that indicates (if selected) that automatic line discounts are turned off (that is, not calculated) for the price in this line.
The system copies the state of this check box from the Sales Prices (AR202000) form.
The Ignore Automatic Line Discounts column is hidden by default. You can select the column for display in the Column Configuration dialog box.
The column can be displayed on the form if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form.
Gift Message The gift message that was added to the item purchased in the BigCommerce store along with the gift wrapping.
This column is available in the Column Configuration dialog box if the BigCommerce Connector feature is enabled on the Enable/Disable Features (CS100000) form. This column is hidden by default.
Associated Order Line Nbr. The order line number of the item purchased in the BigCommerce store to which the gift wrapping in the current line pertains.
This column is available in the Column Configuration dialog box if the BigCommerce Connector feature is enabled on the Enable/Disable Features (CS100000) form. This column is hidden by default.

Add Related Items Dialog Box

Element Description
The Selection area of the dialog box has the following elements.
Inventory ID The inventory ID and description of the original item. This box cannot be edited.
Unit Price The unit price and currency of the original item, which is copied from the order line. This box cannot be edited.
Quantity The quantity and UOM of the original item that will be replaced or to which the cross-sell items will be added. By default, the system inserts the quantity that is specified in the sales order, and you can change it.
Ext. Price The extended price of the original item. By default, the system copies the value specified for the original line. If the quantity is changed in this dialog box, the system recalculates the extended price proportionally. If the quantity is not specified for the original line and you specify the quantity in the dialog box, the system calculates this value as the unit price multiplied by the quantity.
Qty. Available The quantity and UOM of the original item that is available at the warehouse specified in the sales order.
Warehouse The warehouse specified in the sales order for the original item. This box appears only if the Warehouses feature is enabled on the Enable/Disable Features (CS100000) form.
Keep Original Price A check box that indicates (if selected) that the original item will be replaced, but its price will be kept. That is, the value in the Ext. Price column on the Details tab of the current form will not be overridden when the item is replaced. By default, this check box is cleared.
The check box is available for selection only if a related item with the Substitute relation type is selected for the original item on the tab or tabs of the Add Related Items dialog box. If the original item is substituted partially, the extended price is recalculated proportionally to the substituted quantity.
Show Only Available Items A check box that indicates (if selected) that only non-stock items and stock items with an available quantity greater than zero are shown on the tab or tabs of the dialog box. The state of this check box is copied from the Show Only Available Items check box on the Sales Orders Preferences (SO101000) form.
Show for All Warehouses A check box that indicates (if selected) that for each warehouse in which the related stock item is available, the system shows a separate line on the tab or tabs of the dialog box.
If the check box is cleared, the system shows only one line for the warehouse of the original item.
By default, the check box is cleared.
This dialog box can have up to five tabs, one for each type of items related to the original item, based on the relations specified for the original item on the Non-Stock Items (IN202000) or Stock Items (IN202500) form:
  • All Related Items: This tab appears if the original item has two or more related items with different relation types.
  • Substitute Items: This tab appears if the original item has a related item with the Substitute relation type.
  • Up-Sell Items: This tab appears if the original item has a related item with the Up-Sell relation type.
  • Cross-Sell Items: This tab appears if the original item has a related item with the Cross-Sell relation type.
  • Other Related Items: This tab appears if the original item has a related item with the Other relation type.
The tables on these tabs contain the following columns.
Selected A check box that you select to replace the original item with the related item in this row.
Qty. Selected The selected quantity of the related item that will replace or be added to the original item.
If the original item in the sales order line has the base UOM specified—that is, the UOM specified in the Base Unit box on the General tab (the Unit of Measure section) of the Non-Stock Items (IN202000) or Stock Items (IN202500) form—then the system calculates the value in the Qty. Selected column as the product of the quantity of the sales order line and the quantity in the Related Item Qty. column on the Related Items tab of the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
If the original item in the sales order line has a non-base UOM specified, then the system first converts the quantity in the non-base UOM to the quantity in the base UOM. After that the system calculates the value in the Qty. Selected column as the product of the quantity of the sales order line in the base UOM and the quantity in the Related Item Qty. column on the Related Items tab of the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
A non-base UOM is a UOM that has a rule of conversion to the base UOM on the General tab (the Unit of Measure section) of the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
Rank The order in which the item in the row is displayed among the listed related items. The system copies values for the item from the Rank column on the Related Items tab of the Non-Stock Items (IN202000) or Stock Items (IN202500) form specified for the original item.
Relation The type of relation between the original item and the related item, which is one of the following options:
  • Cross-Sell
  • Up-Sell
  • Substitute
  • Other
Tag The additional characteristics of the relation type of the item in the row.
Inventory ID The identifier of the stock or non-stock item related to the original item.
Description The description of the item, which the system copies into this column from the settings of the item on the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
UOM The unit of measure of the related item, which is specified in the settings of the item on the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
Unit Price The price for a single unit of the related item, which is specified in the Default Price box on the Price/Cost tab of the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
Ext. Price The extended price of the related item, which the system calculates as the unit price of this row multiplied by the quantity of this row.
Ext. Price Difference The extended price of the related item (specified in the table column) minus the extended price of the original item. A negative value means that the related item is cheaper than the original item. A positive value means that the related item is more expensive than the original item.
This column appears on all tabs except the Cross-Sell Items tab.
Qty. Available The available quantity of the related stock item. This column is always empty for non-stock items.
Warehouse The warehouse in which the related item is stored. This column appears only if the Warehouses feature is enabled on the Enable/Disable Features (CS100000) form.
Customer Approval Not Needed A check box that indicates (if selected) that the item can be changed without discussion with the customer. The system copies the state of this column from the Related Items tab of the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
Required A check box that indicates that the related item is required to replace the original item (if selected for the substitute item) or that the related item is required for the original item to work properly (if selected for the cross-sell or the item with the Other relation type). The system copies the state of this box from the Related Items tab of the Non-Stock Items (IN202000) or Stock Items (IN202500) form.
The dialog box has the following buttons.
Add & Close Replaces the original item in the sales order or adds an extra item to the order and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Back to TopTaxes Tab

This tab is not available for orders of the Transfer type. The columns in this tab, which the system fills out automatically when you click Save, contain information on all individual taxes applied to the document lines. The taxes listed on the tab are those that are included in both the tax categories of line items and the tax zone of the customer shipping location.

If the Disable Automatic Tax Calculation check box is selected on the Financial tab of this form for a sales order, the taxes are not calculated for this order and this tab is empty.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Customer Tax Zone The tax zone to be used for the calculation of taxes.
This column appears only for blanket sales orders.
Tax ID The identifier of the specific tax applied to the document.
Tax Rate The tax rate used for the tax.
Taxable Amount The taxable amount for the specific tax calculated through the document.
Tax Amount The tax amount for the specific tax.

Back to TopCommissions Tab

On the Commissions tab of the form, you can view the commissions calculated for this sales order. This tab appears only if the Commissions feature is enabled on the Enable/Disable Features (CS100000) form and this tab is not available for orders of the Transfer type.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Summary Area

Element Description
Default Salesperson The identifier of a salesperson to be used by default for each sales order line.

Table

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Salesperson ID Read-only. The salesperson who participated in this sale. A salesperson is listed if they have been specified in the Salesperson ID column on the Details tab of the current form.
Commission % The percentage of the commission that is applied to this document. You can override this value.
The percent generally earned by this salesperson is specified on the Salespersons tab of the Customers (AR303000) form and is inserted into this column by default for all the documents associated with the customer location.
Commission Amt. Read-only. The commission amount calculated for the salesperson on this document based on the Commission %.
Commissionable Amount Read-only. The amount used to calculate the commission.

Back to TopFinancial Tab

The Financial tab of the form holds the customer’s financial and payment information for the sales order.

Financial Information Section

Element Description
Branch The branch with which this order is associated.
Disable Automatic Tax Calculation A check box that indicates (if selected) that the taxes on the Taxes tab of the current form are not automatically calculated when you create a sales order manually or recalculated when the lines of the sales order are updated (for example, when you adjust the quantities in the lines of a sales order or create an invoice or shipment for this order).
The default state of this check box is defined by the state of the Disable Automatic Tax Calculation check box on the General tab (Order Settings section) of the Order Types (SO201000) form for the order type of the sales order. You can change the state of the check box manually.
Override Tax Zone A check box that indicates (if selected) that the specified customer tax zone will not be overridden if any location-related information is changed for the sales order.
Customer Tax Zone The tax zone to be used to process customer sales orders.
The system inserts the tax zone by using the first applicable rule it finds from the following:
  1. If the sales order was created from an opportunity that has a tax zone specified, the system copies the tax zone specified for this opportunity on the Opportunities (CR304000) form.
  2. If the sales order was created from a sales quote that has a tax zone specified, the system copies the tax zone specified for this sales quote on the Sales Quotes (CR304500) form.
  3. If the sales order is related to a particular project (that is, if a project is selected in the Summary area of the current form) and the Calculate Project-Specific Taxes check box is selected on the Projects Preferences (PM101000) form, the system copies the tax zone from the Revenue Tax Zone box on the Addresses tab of the Projects (PM301000) form.
  4. If the system has not yet found an applicable rule, the system searches for a tax zone that matches the range of postal codes specified on the Tax Zones (TX206000) form. If no tax zone is found, the system continues searching for a tax zone that matches the state in the shipping address. If no tax zone is found, the system searches for a tax zone that matches the country in the shipping address. The postal codes included in a particular tax code are specified on the Ship-To Addresses tab of the Tax Zones (TX206000) form. For details, see Tax Zones and Categories: Automatic Assignment of a Tax Zone in Documents.
  5. If the order will not be shipped by a common carrier, the customer tax zone is the tax zone assigned to the selling branch. The tax zone of the branch is specified on the Delivery Settings tab of the Branches (CS102000) form
    A common carrier is used if the Ship Via box on the Shipping tab of the current form is filled in and the Common Carrier check box is selected for the selected ship via code on the Details tab of the Ship via Codes (CS207500) form. If both of these conditions are not met, a common carrier was not used.
If the Override Tax Zone check box is selected, the system will not change the specified customer tax zone if you change any location-related information in the sales order.
This box is not available for transfer orders.
Tax Exemption Number The exemption certificate number of the selected customer, which is used if your system is integrated with AvaTax by Avalara. By default, the value is pulled from customer’s location, but you can override it on the document level, if needed. The box appears on the form if the External Tax Calculation Integration feature has been enabled on the Enable/Disable Features form.
Tax Calculation Mode The tax calculation mode to be used for the sales order.
This box contains one of the following options:
  • Tax Settings (default): The record uses the settings of the selected customer, or of the customer’s location if the Business Account Locations feature has been enabled on the Enable/Disable Features (CS100000) form.
  • Gross: The tax amount is included in the item price.
  • Net: The tax amount is not included in the item price.
This box appears on the form if the Net/Gross Entry Mode feature has been enabled on the Enable/Disable Features form.
Entity Usage Type The entity usage type of the customer location if sales to this location are tax-exempt. By default, the system copies the value of this box from the customer record.
If integration with Avalara is configured, in a document with the current customer selected, this value is sent to Avalara to specify the reason for tax exemption. If the Taxable - Override Exemption option is selected, the document’s exemption is overridden, and taxes are calculated in the external tax service.
This box is available only when the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form.
This box does not appear for transfer orders.
Bill Separately A check box that indicates (if selected) that this document should be billed separately (that is, it requires a separate invoice).
This box does not appear for transfer orders.
Invoice Nbr. The reference number of the invoice generated for this order. This box is available only for orders of the Invoice (IN) type if the Bill Separately check box is selected on the Order Types (SO201000) form for the order type. You can enter a reference number for the invoice (before you click Prepare Invoice on the Actions menu on the form toolbar) if the numbering sequence assigned to invoices on the Order Types (SO201000) form is configured for manual numbering.
This box does not appear for transfer orders.
Invoice Date The date of the invoice generated for the order. You can enter the date manually if the Bill Separately check box is selected for the order type on the Order Types (SO201000) form.
This box does not appear for transfer orders.
Terms The credit terms used in relations with the customer.
This box does not appear for transfer orders.
If the Order Type of the current order is CM (Credit Memo), the system fills in the credit terms for a new sales order of this type as follows:
  • If the Use Credit Terms in Credit Memos check box is selected on the Accounts Receivable Preferences (AR101000) form, the system inserts the default credit terms (if any) copied from the customer's settings. You can override these terms.
  • If the Use Credit Terms in Credit Memos check box is cleared, this box is empty and unavailable for editing.
Due Date The due date of the document according to the credit terms.
This box does not appear for transfer orders.
For a credit memo, this box appears on the form if the Use Credit Terms in Credit Memos check box is selected on the Accounts Receivable Preferences (AR101000) form and terms are selected in the Terms box.
Cash Discount Date The date when the cash discount is available for the document based on the credit terms.
This box does not appear for transfer orders.
For a credit memo, this box appears on the form if the Use Credit Terms in Credit Memos check box is selected on the Accounts Receivable Preferences (AR101000) form and terms are selected in the Terms box.
Post Period The period to post the transactions generated by the invoice.

Payment Information Section

Element Description
Override Prepayment A check box that you select to make the Prepayment Percent and Prepayment Amount boxes available for editing.
When this check box is selected, the new value you specify as the prepayment percent of the sales order has a higher priority than the predefined value that has been specified for the credit terms of the customer on the Credit Terms (CS206500) form.
This check box appears on the tab only for sales orders with the Sales Order automation behavior when the Prepayment Required check box is selected on the Credit Terms (CS206500) form.
Prepayment Percent The prepayment percent—that is, the percent of the total amount of this sales order that the customer has to make before the user can proceed to shipping the ordered items and preparing an invoice for the sales order.
If you change the Prepayment Amount value, this amount is updated automatically, and if you change this value, the system automatically updates the Prepayment Amount to the appropriate percent based on the amount you enter.
This box appears on the tab when the Prepayment Required check box is selected on the Credit Terms (CS206500) form and becomes available only for sales orders with the Sales Order automation behavior when the Override Prepayment check box is selected.
Prepayment Amount The amount of funds the customer has to pay before the user can proceed to shipping and preparing an invoice for the sales order.
If you change the Prepayment Percent value, this amount is updated automatically, and if you change this value, the system automatically updates the Prepayment Percent to the appropriate percent based on the amount you enter.
This box appears on the tab when the Prepayment Required check box is selected on the Credit Terms (CS206500) form and becomes available only for sales orders with the Sales Order automation behavior when the Override Prepayment check box is selected.
Prepayment Requirements Satisfied A read-only check box that the system selects automatically when the amount of the prepayment or prepayments applied to the sales order and listed on the Payments tab is greater than or equal to the value specified in the Prepayment Amount box.
This check box is always unavailable and appears on the tab only for sales orders with the Sales Order automation behavior when the Prepayment Required check box is selected on the Credit Terms (CS206500) form.
Payment Method The payment method to be used to pay for the sales order. By default, it is the customer’s default payment method, but you can select another method for the order.
Card/Account Nbr. The default card or account number for the payment method (for payment methods that require card or account numbers). If the customer has more than one card or account number, you can select one from the list of cards or accounts available for the customer.
Cash Account The cash account associated with the customer payment method. The box is filled in automatically with the cash account specified as the default for the selected method.
Payment Ref. The reference number of the payment.This box appears only for sales orders of the Cash Sales or Cash Return type.

Ownership Section

Element Description
Workgroup The workgroup responsible for the sales order.
Owner The employee in the workgroup who is responsible for the sales order.

Other Information Section

Element Description
Orig. Order Type The type of the original order. This box is available only for return orders.
Orig. Order Nbr. The reference number of the original sales order. This box is available only for return orders.
Emailed A read-only check box that indicates (if selected) that the order was emailed.
Printed A read-only check box that indicates (if selected) that the order was printed.

Back to TopShipping Tab

The Shipping tab of the form contains shipping information, including the customer’s shipping terms and zone. Also, you can specify the boxes to be used for the order. If integration between Acumatica ERP and the carrier is configured, you can update the carrier rates for the scheduled shipment by clicking the Shop for Rates button.

The system does not display this tab for orders of the Blanket Order type.

Delivery Settings Section

Element Description
Ship Via The ship via code that represents the carrier and its service to be used for shipping the ordered goods. For this ship via code, if Manual is specified as the freight calculation method, the freight amount must be specified in the Freight Price box on the Totals tab (on this form).
Changing the Ship Via code for an open sales order may update the customer tax zone specified in the Customer Tax Zone box on the Financial tab. To prevent the selected customer tax zone from being overridden if the ship via code is changed, select the Override Tax Zone check box on the Financial tab.
Will Call A read-only check box that indicates, if selected, that the customer picks the goods from the warehouse (will call); if cleared, the check box means that the common carrier is to be used for shipping goods.
If the Ship Via box is empty, the check box is selected. If a Ship Via code is specified, the state of this check box directly corresponds to the state of the Common Carrier check box specified for the selected ship via code on the Ship via Codes (CS207500) form.
Shop for Rates Opens the Shop for Rates dialog box, so you can manually select the boxes for the order or view the automatically suggested packages if the Automatic Packaging feature is enabled on the Enable/Disable Features (CS100000) form. Additionally, if the Shipping Carrier Integration feature is enabled, you can compare current rates for the sales order offered by integrated carriers and select the carrier with the lowest freight charges.
The button is available only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form.
FOB Point The point where ownership of the goods is transferred to the customer.
Delivery Confirmation The delivery confirmation type.
This column appears if the following conditions are met:
  • The UPS, Stamps.com, ShipEngine, or EasyPost feature is enabled on the Enable/Disable Features (CS100000) form.
  • A ship via code with an EasyPost, Shipengine, Stamps.com, or UPS carrier is specified in the Ship Via box on the Shipping tab (Delivery Settings section).
    • An EasyPost carrier is a carrier for which the PX.EasyPostCarrier.EasyPostCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
    • A ShipEngine carrier is a carrier for which the PX.ShipEngineCarrier.ShipEngineCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
    • A Stamps.com carrier is a carrier for which the PX.StampsCarrier.StampsCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
    • An UPS carrier is a carrier for which the PX.UpsCarrier.UpsCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
The confirmation can be one of the following options:
  • None: No confirmation is requested. This option appears for the EasyPost, Shipengine, Stamps.com, and UPS carriers.
  • No Signature: Delivery confirmation is requested without a signature. This option appears for the EasyPost, ShipEngine, and UPS carriers.
  • Signature: A non-authorized signature (from someone at the delivery address) is required for the shipment to be delivered. This option appears for the EasyPost, ShipEngine, Stamps.com, and UPS carriers.
  • Adult Signature: Delivery requires a signature of the addressee only, who must be 21 years of age or older. This option appears for the EasyPost, ShipEngine, Stamps.com, and UPS carriers.
  • Adult Signature Restricted Delivery: Delivery requires a signature of the specific addressee only, who must be 21 years of age or older. This option appears for the Stamps.com carrier.
  • USPS Delivery Confirmation: USPS delivery confirmation is required for the shipment to be delivered. This option appears for the Stamps.com carrier.
  • Direct Signature: Delivery requires a signature from someone at the delivery address. This option appears for the ShipEngine carrier.
Endorsement The endorsement service that a customer can request upon a failed delivery of an order.
The following options of the service are possible:
  • No Endorsement Service: No service is provided
  • Address Service Requested: Provides forwarding and address correction services for the order when possible.
  • Forwarding Service Requested: Provides new address notification with returns of the order
  • Change Service Requested: Provides address correction services without forwarding or return of the order
  • Return Service Requested: Provides address correction services and always returns the order
  • Leave if No Response: Provides a service of leaving the order if there is no response from a customer
This box appears only if the following conditions are met:
  • The EasyPost feature is enabled on the Enable/Disable Features (CS100000) form.
  • A ship via code with an EasyPost carrier is specified in the Ship Via box on the Shipping tab (Delivery Settings section). An EasyPost carrier is a carrier for which the PX.EasyPostCarrier.EasyPostCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
Priority The level of priority for processing orders of this customer, which can be either of the following:
  • The priority used for orders of this customer, as specified for the customer on the Shipping tab of the Customers (AR303000) form.
  • The priority for the sales order on the current tab.
By default, the system uses the priority specified for the customer, but that default value can be overridden for the order.
Shipping Terms The shipping terms used for this customer.
Shipping Zone The identification of the shipping zone of the customer to be used to calculate freight.
Residential Delivery A check box that you select to indicate that the shipment should be delivered to a residential area.
Saturday Delivery A check box that indicates (if selected) that the order may be delivered on Saturday.
Insurance A check box that you select to indicate that insurance is required for this order.
Use Customer’s Account A check box that you select to indicate to the system that the customer account with the carrier should be billed for the shipping of this order.
This check box is available only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form.
Ground Collect A check box that you select to use the FedEx Ground Collect option.
This check box is available if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form (CS100000) and if in the Ship Via box on the Shipping tab, a ship via code with one of the following carrier services specified on the Ship via Codes (CS207500) form has been selected:
  • ShipEngine carrier service with a FedEx carrier
  • EasyPost carrier service with a FedEx carrier
  • FedEx carrier service
For more details on the FedEx Ground Collect program, see FedEx Ground® Collect.
Additional Handling Indicates (if selected) that the carrier will receive a notification about additional handling of the shipment.
This box appears only if the following conditions are met:
  • The Pacejet feature is enabled on the Enable/Disable Features (CS100000) form.
  • A Ship Via code with a Pacejet carrier is specified in the Ship Via box on the Shipping tab (Delivery Settings section). A Pacejet carrier is a carrier for which the PX.PacejetCarrier.PacejetCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
Lift Gate Indicates (if selected) that the carrier will receive a notification about the need for a lift gate.
This box appears only if the following conditions are met:
  • The Pacejet feature is enabled on the Enable/Disable Features (CS100000) form.
  • A Ship Via code with a Pacejet carrier is specified in the Ship Via box on the Shipping tab (Delivery Settings section). A Pacejet carrier is a carrier for which the PX.PacejetCarrier.PacejetCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
Inside Delivery Indicates (if selected) that the carrier will receive a notification about delivery within the shipping destination.
This box appears only if the following conditions are met:
  • The Pacejet feature is enabled on the Enable/Disable Features (CS100000) form.
  • A Ship Via code with a Pacejet carrier is specified in the Ship Via box on the Shipping tab (Delivery Settings section). A Pacejet carrier is a carrier for which the PX.PacejetCarrier.PacejetCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.
Limited Access Indicates (if selected) that the carrier will receive a notification about the limited access to the shipping destination.
This box appears only if the following conditions are met:
  • The Pacejet feature is enabled on the Enable/Disable Features (CS100000) form.
  • A Ship Via code with a Pacejet carrier is specified in the Ship Via box on the Shipping tab (Delivery Settings section). A Pacejet carrier is a carrier for which the PX.PacejetCarrier.PacejetCarrier plug-in is selected in the Plug-In box on the Carriers (CS207700) form.

Intercompany Purchase Section

This section is displayed only if the Inter-Branch Transactions feature has been enabled on the Enable/Disable Features (CS100000) form and the customer has been extended from a company or branch.

Element Description
Related Order Type The type of the purchase order for which the sales order has been created. The box is visible for orders with the Invoice and Sales Orders automation behavior.
Related Order Nbr. The link to the purchase order for which the sales order has been created. When you click the link, the system opens the document on the Purchase Orders (PO301000) form. The box is visible for orders with the Invoice and Sales Orders automation behavior.
Related PO Return Nbr The link to the purchase return for which the return order has been created. When you click the link, the system opens the document on the Purchase Receipts (PO302000) form. The box is visible for orders with the RMA Order automation behavior.

Order Shipping Settings Section

Element Description
Sched. Shipment The date when the ordered goods are scheduled to be shipped. By default, it is the date that is specified in the Requested On box minus the number of lead days, but it is not earlier than the current business date. You can set this date manually.
This box appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Ship Separately A check box that indicates (if selected) that the goods for the customer should be shipped separately for each sales order.
Orders for which the Ship Separately check box is selected can still be consolidated to a single shipment if you manually add them by clicking Add Order on the table toolbar of the Details tab of the Shipments (SO302000) form.
This check box is always selected and unavailable for editing in intercompany sales orders.
The check box appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Shipping Rule An option that controls whether incomplete and partial shipments for the order are allowed. Select one of the following options:
  • Ship Complete: The first shipment for the order should include all lines of the order.
  • Back Order Allowed: The first shipment for the order should include at least one order line.
  • Cancel Remainder: The first shipment for the order should include at least one order line.
For more information on processing sales orders with different shipping rules, see Shipping Rule Combinations.
This box appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Cancel By The expiration date of the order, by which the order can be selected for canceling on the Process Orders (SO501000) form.
The date is calculated based on the value in the Days to Keep box on the Order Types (SO201000) form for orders of the type. If the value is 0, this date is equal to the current business date.
Canceled A check box that indicates (if selected) that the order has been canceled on the date specified in Cancel By.
Preferred Warehouse The warehouse from which the goods should be shipped; the warehouse specified here appears as the default ship-from warehouse in the Shop for Rates dialog box for all the packages.
This box appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.

Back to TopShop for Rates Dialog Box

By using this dialog box (which appears when you click the Shop for Rates button), you can manually select the boxes and specify their gross weight.

If the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form, you can compare up-to-date freight charges by different carriers that are integrated with the system. You can select the carrier with the lowest charges and then adjust packages to minimize the charges further.

If the Automatic Packaging feature is enabled on the Enable/Disable Features (CS100000) form, the system automatically calculates the optimal set of packages for each order or shipment, and you can view and adjust them, if needed. If the Automatic Packaging feature is disabled, you have to define at least one package manually, otherwise the carrier would not be able to return you a valid rate.

The particular packages defined with the help of the Shop for Rates dialog box will be used for shipment only if you select the Manual Packaging check box in this dialog box; if you do not, the system may recalculate the packages when it creates a consolidated shipment or the order is changed.

Shop For Rates Dialog Box Elements

Element Description
Order Weight The total weight of the order in the base UOM—that is, the weight of the items specified in the sales order. For details on weight calculation, see Units of Weight and Volume.
Package Weight The gross weight of the order in the base UOM, which includes the order weight and the weights of the boxes selected for order packaging. For details on weight calculation, see Units of Weight and Volume.
Manual Packaging A check box that indicates (if selected) that the packages selected for the order in this dialog box will be used for shipping. You can select this check box and then select the boxes for the order manually in the Packages table, or you can review the suggested packages and then select the Manual Packaging check box. If you select this check box, the packages will not be automatically recalculated to further optimize the cost even if the order is included in a consolidated shipment.
The check box appears on the dialog box only if the Automatic Packaging feature is enabled on the Enable/Disable Features (CS100000) form.

Carrier Rates Table Toolbar

The Carrier Rates table is available only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form. The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Button Description
Refresh Rates Refreshes the rates available through integration with the carrier system.

Carrier Rates Table Columns

The Carrier Rates table is available only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form. This table displays the current rates that the different carriers will charge for the order.

Column Description
Selected A check box you can use to select the ship via code (associated with the carrier) for the sales order.
Code The ship via code associated with the carrier
Description The description provided for the ship via code of the carrier.
Amount The amount to be paid for the sales order shipped via this ship via code.
Days in Transit The number of days in transit for the shipment.
Delivery Date The date of the planned delivery of the shipment.

Packages Table Toolbar

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Button Description
Refresh Packages Recalculates packages for the carrier selected in the Packages table.

Packages Table Columns

This table includes the list of boxes used for this order. If the items should be packed manually, you can select the boxes for packages and specify the weight of each package.

Column Description
Box ID The box used for the package.
Description The description provided for the box.
Editable Dimensions A check box that indicates (if selected) that the dimensions of the box can be changed—that is, you can change the values in the Length, Height, and Width columns of the current dialog box.
The state of this check box is copied from the state of the Editable Dimensions check box specified for the box on the Boxes (CS207600) form and cannot be edited.
Ship from Warehouse The warehouse from which the current package should be shipped. By default, it is the warehouse selected as the Preferred Warehouse on the Shipping tab of this form.
Length The length of a box of the type, expressed in the unit of measure specified in the Linear UOM column. The length, along with the width and height, defines the three-dimensional shape of the box.
Width The width of a box of the type, expressed in the unit of measure specified in the Linear UOM column. The width, along with the length and height, defines the three-dimensional shape of the box.
Height The height of a box of the type, expressed in the unit of measure specified in the Linear UOM column. The height, along with the width and height, defines the three-dimensional shape of the box.
Linear UOM The unit of measure in which the box dimensions are specified. The system copies this UOM from the Linear UOM box on the Boxes (CS207600) form.
The measurement system that is used by the integrated carrier is specified in the Carrier Units box on the Carriers (CS207700) form. If the linear UOM specified for the carrier differs from the company’s linear UOM, you must define the conversion rules between these units of measure on the Units of Measure (CS203100) form so that shipping rates can be calculated correctly.
Weight UOM The unit of measure for the weight of the box.
This box is read-only. The box displays the value specified in the Weight UOM box on the Company Details tab of the Companies (CS101500) form.
Net Weight The net weight of the package, excluding the weight of the box.
This column appears on the form only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form.
Box Weight The weight of the box used for the package.
This column appears on the form only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form.
Gross Weight The gross weight of the package, including the weight of the box. For an automatically created package, the weight of the box is added automatically. For manual packages, you can enter the gross weight.
Declared Value The estimated value of the package, to be used for insurance calculation.
If you need to adjust the declared values for the packages, select the Manual Packaging check box to prevent automatic recalculation of packages on any changes to the order or on automatic creation of shipments (which might reset the declared values to 0).
C.O.D A check box that indicates (if selected) that the package should be paid for on delivery.
If you need to change this setting (COD) for the package, select the Manual Packaging check box to prevent automatic recalculation of packages on any changes to the order or on automatic creation of shipments (which might reset the COD check box to the default value).

Shop for Rates Dialog Box Buttons

Button Description
OK Closes the dialog box and saves the information specified about the packages for the order.

Back to TopChild Orders Tab

This tab contains the list of child orders that are generated for the blanket sales order.

The tab appears only for orders of the Blanket Order type.

Table Columns

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Ship-To Location The customer location specified in the Location box in the Summary area of this form for the child order.
Order Nbr. The references number of the child order.
This reference number is a link, which you can click to view the document on the current form.
Order Date The date of the child order.
Order Status The status of the child order.
Ordered Qty. The summarized quantity of all items that have been added to the child order from the blanket sales order.
If any items that are not from the current blanket sales order have been added to the child order, their quantity is not summed up to the value in this column.
Ordered Amount The summarized amount of all items that have been added to the child order from the blanket sales order.
If any items that are not from the current blanket sales order have been added to the child order, their amount is not summed up to the value in this column.
Shipment Type The type of the shipment prepared for the child order.
Document Nbr. The references number of the shipment prepared for the child order.
This reference number is a link, which you can click to view the document on the Shipments (SO302000) form.
Shipment Date The date of the shipment prepared for the child order.
Shipment Status The status of the shipment prepared for the child order.
Shipped Qty. The quantity of goods on the shipment prepared for the child order.
Invoice Type The type of the invoice prepared for the child order.
Invoice Nbr. The references number of the invoice prepared for the child order.
This reference number is a link, which you can click to view the document on the Invoices (SO303000) form.
Invoice Date The date of the invoice prepared for the child order.
Invoice Status The status of the invoice prepared for the child order.

Back to TopDiscounts Tab

This tab has a table showing the Document- and Group-level discounts that were applied to the document. This tab appears only if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form; the system does not display this tab for orders of the Transfer and Blanket Order types.

Summary Area

Element Description
Disable Automatic Discount Update A check box that indicates (if selected) that the system treats discounts that have already been applied to the selected sales order as manual. When a user runs discount recalculation or adds new lines to the order, the system preserves the set of applied discounts; it checks whether these discounts are still applicable for the order but does not apply any other new discounts to the order. If a user manually changes any of the discountable amounts or quantities in the order, the system recalculates the preserved set of applied discounts based on these changes.
If the check box is cleared for the sales order, the system updates all automatic line, group, and document discounts when users run discount recalculation or add new lines to the order.
The default state of this check box is the same as the state of the Disable Automatic Discount Update check box on the General tab of the Order Types (SO201000) form for the applicable order type.

Table Columns

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Skip Discount A check box that you select to cancel a Group- or Document-level discount for the sales order. Selecting the check box updates the document total and the line amounts, but does not remove the record of the canceled discount from the Discounts table.
Discount Code The identifier (code) of the discount applied to the document.
Sequence ID The identifier of the discount sequence applied to the document.
Type The type of discount whose sequence was applied to the document (Group or Document).
Manual Discount A check box that indicates (if selected) that the discount shown in this row has been applied manually (one of the Group- or Document-level discounts marked as Manual on the Discount Codes (AR209000) form).
Discountable Amt. The amount used as a base for discount calculation if the discount is based on the amount.
Discountable Qty. The quantity used as a base for discount calculation if the discount is based on the item quantity.
Discount Amt. The amount of the discount. This column is available for editing for document discounts and external discounts.
Discount Percent The discount percent if the discount is defined to be calculated as a percentage. This column is available for editing for document discounts and external discounts.
Free Item The inventory ID of the free item, if one is specified by the discount applied to the document.
Free Item Qty. The quantity of the free item to be added as the discount.
External Discount Code The code of an external discount. You can enter this code for informational purposes when you manually enter an external discount in the sales order.
Description A brief description of the discount, which helps users to identify it.

Back to TopAddresses Tab

The Addresses tab incorporates the contact information of the sales order’s customer and vendor.

The system does not display this tab for orders of the Blanket Order type.

Ship-To Contact Section

Element Description
Override Contact A check box that you select to override the default contact information.
Company Name The legal business name of the customer to appear on the documents.
Attention The attention line as it is used in your company’s business letters. This line would be used to direct the letter to the proper person if the letter is not addressed to any specific person. The box may contain something like Purchase Orders Department or To whom it may concern.
Phone 1 The default phone number of the customer.
Email The email address of the customer as a business entity.

Ship-To Address Section

Element Description
Override Address A check box that you select if this is not the default address of the customer.
Validated A check box that indicates (if selected) that the address has been validated through integration with a specialized third-party software or service. This column appears only if the Address Validation feature is enabled on the Enable/Disable Features (CS100000) form.
Address Lookup A button you click to open the Address Lookup dialog box.
For the description of the dialog box, see Address Lookup Dialog Box.
This button is displayed on the form if the Address Lookup Integration feature is enabled on the Enable/Disable Features (CS100000) form and if the integration with web map services has been set up, as described in Integrating Acumatica ERP with Web Map Services.
Address Line 1 The first line of the billing address.
Address Line 2 The second line of the billing address.
City The customer’s city.
Country The customer’s country.
State The state or province of the customer.
Postal Code The postal code. An input mask for the postal code can be set by using the Countries/States (CS204000) form.
Latitude The latitude coordinates, which are entered for a customer location if there is no postal address or the postal address cannot be validated. The system uses the coordinates to identify the tax jurisdiction if the postal code is not available.
This box is displayed if the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form and the automatic calculation of taxes is configured through the integration of Acumatica ERP with the AvaTax service by Avalara or the Vertex Tax service by Vertex. For details, see Integrating Acumatica ERP with External Tax Providers.
Longitude The longitude coordinates which are entered for a customer location if there is no postal address or the postal address cannot be validated. The system uses the coordinates to identify the tax jurisdiction if the postal code is not available.
This box is displayed if the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form and the automatic calculation of taxes is configured through the integration of Acumatica ERP with the AvaTax service by Avalara or the Vertex Tax service by Vertex. For details, see Integrating Acumatica ERP with External Tax Providers.

Bill-To Contact Section

Element Description
Override Contact A check box that you select to override the default contact information.
Company Name The legal business name of the customer to appear on the documents.
Attention The attention line as it is used in your company’s business letters, which would be used to direct the letter to the proper person if the letter is not addressed to any specific person. The box may contain something like Purchase Orders Department or To whom it may concern.
Phone 1 The default phone number of the customer.
Email The email address of the customer as a business entity.

Bill-To Address Section

Element Description
Override Address A check box that you select to override the default address information.
Validated A check box that indicates (if selected) that the address has been validated through integration with a specialized third-party software or service. This element appears only if the Address Validation feature is enabled on the Enable/Disable Features (CS100000) form.
Address Lookup A button you click to open the Address Lookup dialog box.
For the description of the dialog box, see Address Lookup Dialog Box.
This button is displayed on the form if the Address Lookup Integration feature is enabled on the Enable/Disable Features (CS100000) form and if the integration with web map services has been set up, as described in Integrating Acumatica ERP with Web Map Services.
Address Line 1 The first line of the billing address.
Address Line 2 The second line of the billing address.
City The customer’s city.
Country The customer’s country.
State The state or province of the customer.
Postal Code The customer’s postal code. An input mask for the postal code can be set on the Countries/States (CS204000) form.

Back to TopShipments Tab

The Shipments tab has a table showing the billed shipments for the order.

The system does not display this tab for orders of the Blanket Order type.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table Columns

Column Description
Document Nbr. The reference number of a shipment created to fulfill the sales order.
This column appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Shipment Type The type of the shipment.
This column appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Status The status of the shipment.
Shipment Date The date of the shipment.
Shipped Qty. The quantity of goods on the shipment.
Shipped Weight The weight of the shipped goods in the shipment (net weight).
Shipped Volume The volume of the shipment.
Invoice Type The type of the invoice.
Invoice Nbr. The reference number of the invoice generated for the shipment.
Inventory Doc Type The type of inventory document generated for the shipment.
This column appears on the form only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Inventory Ref. Nbr. The reference number of the inventory document generated for the shipment.
This column appears only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.

Back to TopPayment Links Tab

On this tab, you can create and process a payment link for the sales order.

This tab appears on the form if the Acumatica Payments feature is enabled on the Enable/Disable Features (CS100000) form and the Exclude from Payment Link Processing check box is cleared on the Customer Classes (AR201000) form for the class of the selected customer.

Element Description
Processing Center The processing center for which a payment link can be created. This box is available if no payment link has been created yet for the sales order.
If a payment link has been created for the sales order, this box is read-only and specifies the processing center for the link.
Link Delivery Method The delivery method for the payment link. This box is available if no payment link has been created yet for the sales order and the Enable Delivery Method Override check box is selected on the General tab of the Customer Classes (AR201000) form for the customer class of the customer.
One of the following options can be selected:
  • None: Payment links will not be automatically sent to the customer.
  • Email: Payment links will be sent via email.
If a payment link has been created, this box is read-only.
Payment Link Read-only. The URL of the payment link generated for the sales order. If this box is empty, no payment link has been generated yet for the sales order.
Link Status The status of the payment link.
The system inserts one of the following statuses:
  • Open: The sales order can be paid via the payment link.
  • Closed: The payment link is closed and cannot be used for the payment, or the payment link has been fully paid.
Create Payment Link Creates a payment link for the sales order.
This button is available if all of the following conditions are met:
  • The Processing Center box is filled in on the current tab.
  • The status of the sales order is On Hold, Credit Hold, Awaiting Payment, Open, Pending Processing, Back Order, or Shipping.
  • The sales order has a positive unpaid balance.
  • No open payment link exists for the sales order.
  • No payment link exists for the sales invoices created for this sales order. If a payment link has been created for the related sales invoice, the system will display an error message after you click this button, but the button will still be available.
Sync Payment Link Synchronizes the payment link by comparing the payments in Acumatica ERP with the payments made by using the current payment link from the processing center and creating any payments that are missing in the system.
The system also checks whether the sales order requires synchronization—that is, if the Order Date has been changed or the Unpaid Amount has changed due to some payments that have not been made by using this payment link. If an update is required, the system updates the payment link.
This button is available if the link has been created and is open.
Close Payment Link Closes the payment link for the sales order. This button is available if an open payment link exists for the sales order.
When you click this button, the system checks whether any payments have been made for the payment link in the processing center and are not yet created in Acumatica ERP; it then creates the missing payments, and closes the payment link.
You must close the payment link before canceling the sales order, deleting it, or changing its currency.
Resend Payment Link Sends an email from Acumatica ERP. This button is available only if Email is selected in the Link Delivery Method box for the current sales order.

Back to TopPayments Tab

On this tab, you can create a prepayment, payment, or refund for this sales or return order. You can also link the order to existing payments, prepayments, or refunds to reserve them for the order.

You can create a payment or prepayment for a sales order with any of the following statuses: On Hold, Credit Hold, Awaiting Payment, Pending Processing, Open, Shipping, or Back Order. Also, payments and prepayments cannot be created for a sales order with multiple-installment credit terms specified. For more information, see Reserving Payments for Sales Orders.

You can create a refund for a return order with the RMA Order, Mixed Order, or Credit Memo automation behavior and with the Open status.

This tab does not appear on the form if the sales order has the TR (Transfer), CS (Cash Sale), or CR (Cash Return) type.

This tab has a table that shows the prepayments, payments, and refunds reserved for this sales order.

Table Toolbar

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Button Description
Create Payment Opens the Create Payment dialog box, where you can create a payment document for the sales order.
This button is not available if the sales order has the Canceled status. If the approval of sales orders is configured in your system, this button is not available if the order has the Pending Approval or Rejected status.
If the Acumatica Payments feature is enabled on the Enable/Disable Features (CS100000) form and you create a payment for a payment method that has Credit Card as the means of payment, the system fetches the total tax amount calculated for the document from the Tax Total box in the Summary area of the form. The system then calculates the subtotal amount and sends the data to the payment gateway. For details, see Data Transmission During Card Payments.
For a blanket sales order, this button is unavailable if at least one child order has been created for this order.
Delete Payment Deletes the selected payment.
This button is unavailable if the payment has been released and is assigned the Open status.
Create Prepayment Opens the Create Prepayment dialog box, where you can create a prepayment document for the sales order.
This button is not available if the sales order has the Canceled status. If the approval of sales orders is configured in your system, this button is not available if the order has the Pending Approval or Rejected status.
If the Acumatica Payments feature is enabled on the Enable/Disable Features (CS100000) form and you create a prepayment for a payment method that has Credit Card as the means of payment, the system fetches the total tax amount calculated for the document from the Tax Total box in the Summary area of the form. The system then calculates the subtotal amount and sends the data to the payment gateway. For details, see Data Transmission During Card Payments.
For a blanket sales order, this button is unavailable if at least one child order has been created for this order.
Capture Captures the pre-authorized payment or prepayment applied to the sales order. The system assigns the captured payment or prepayment the Open status.
The button appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form. The button is available if you have first selected a row with a pre-authorized credit card payment—that is, a row with Pre-Authorized in the Proc. Status column
You cannot click the Capture button to capture the following:
  • A credit card payment that is applied to multiple sales orders or invoices. This credit card payment can instead be captured on the Payments and Applications (AR302000) form.
  • A credit card payment with the Pre-Authorized in the Proc. Status column that has been partially transferred to an invoice. This credit card payment can instead be captured on the Applications tab of the Invoices (SO303000) form or on the Payments and Applications (AR302000) form.
Void Card Payment Voids a pre-authorized or captured payment or prepayment that has been applied to the sales order. The captured payment or prepayment is assigned the Voided status.
The button appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form. The button is available only if you have first selected a row with a pre-authorized or captured credit card payment—that is, a row with Pre-Authorized or Captured in the Proc. Status column.
You cannot click the Void Card Payment button to void the following:
  • A credit card payment with multiple applications to sales orders. This credit card payment can instead be voided on the Payments and Applications (AR302000) form.
  • A credit card payments that has been partially transferred to an invoice—that is, the value of the Transferred to Invoice column is greater than zero for this row. This credit card payment can instead be voided on the Applications tab of the Invoices (SO303000) form or on the Payments and Applications (AR302000) form.
Import Card Payments Opens the Import CC Payment dialog box, where you can enter an external credit card transaction to apply it to the sales order.
This button appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form. The button is not available if the sales order has the Canceled status. If approval of sales orders is configured in your system, this button is not available if the order has the Pending Approval or Rejected status.
Create Refund Opens the Create Refund dialog box, where you can create a refund document for the order.
The Create Refund button appears if the sales order has a type with the RMA Order, Mixed Order, and Credit Memo automation behavior specified on the Order Types (SO201000) form. The button is available if the order has the Open status and the Allow Refund Before Return check box is selected on the General tab of the Order Types (SO201000) form for the order type of the sales order.
Delete Refund Deletes the selected refund.
This button is unavailable if the refund has been released and is assigned the Open status.

Create Payment Dialog Box

You use this dialog box to add a payment to the sales order.

Element Description
Payment Amount The total of the payment. By default, the system fills this box with the value of the Unpaid Balance box on the pane that is on the right of the table on the Payments tab of the current form.
Description A user-defined description of the payment.
By default, the description of the sales order is copied to this box.
Payment Method The payment method to be used. By default, the system inserts the payment method specified in the Payment Information section on the Financial tab of the current form, but you can select another method.
New Card A check box that indicates (if selected) that a new card (that is, one that is unregistered in the system) will be used.
If the check box is selected, when you click the Authorize or Capture button in this dialog box, the Add Payment Authorize.Net-hosted form opens, where you fill in the customer’s credit card details; these details will be sent directly to the processing center via an encrypted channel.
Save Card A check box that indicates (if selected) that the credit card will be added to the list of the customer’s credit cards on the Customer Payment Methods (AR303010) form.
This check box appears only if the Upon Confirmation option is selected in the Save Payment Profiles box on the Customer Classes (AR201000) form.
Card/Account Nbr. The card or account number to be used. By default, the system inserts the number specified in the Payment Information section on the Financial tab of the current form, but you can select another number.
Cash Account The cash account to be used. By default, the system inserts the cash account specified in the Payment Information section on the Financial tab of the current form, but you can select another account.
Payment Ref. The reference number of the payment.
This box appears when any payment method except for a payment method with the Credit Card or POS Terminal means of payment selected in the Payment Method box.
Proc. Center ID The identifier of the plug-in used for integration with the processing center.
This box appears if a payment method with the Credit Card or POS Terminal means of payment selected in the Payment Method box.
Terminal The display name of the POS terminal that will be used for processing the payment.
This box appears if the selected payment method has POS Terminal selected in the Means of Payment box on the Payment Methods (CA204000) form.
If you are creating a POS transaction for the first time and you select a terminal, such as Terminal 01, the system saves this value in the database for the current user and sets it as the default terminal for the user. In subsequent sign-ins for this user, when you are creating a record on the current form, this default terminal will be automatically inserted in this box.
The dialog box has the following buttons.
OK Creates the payment based on the settings you have specified in this dialog box and applies it to the sales order.
This button appears when any payment method except for a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Capture Creates the payment based on the settings you have specified in this dialog box, applies it to the sales order, and then creates a transaction by authorizing and capturing the payment amount on the customer card. If the creation of the new transaction is successful, the system assigns the Open status to the payment.
This button appears if a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Authorize
Initiates the credit card processing to secure the payment amount on the card, creates the payment with the Pending Processing status, and applies this payment to the sales order.
This button appears if a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Cancel Closes the dialog box without saving the payment.

Create Prepayment Dialog Box

You use this dialog box to add a prepayment to the sales order.

Element Description
Payment Amount The total of the prepayment. By default, the system fills this box with the value of the Unpaid Balance box on the pane that is on the right of the table on the Payments tab of the current form.
Description A user-defined description of the prepayment.
By default, the description of the sales order is copied to this box.
Payment Method The payment method to be used. By default, the system inserts the payment method specified in the Payment Information section on the Financial tab of the current form, but you can select another method.
New Card A check box that indicates (if selected) that a new card (that is, one that is unregistered in the system) will be used.
If the check box is selected, when you click the Authorize or Capture button in this dialog box, the Add Payment Authorize.Net-hosted form opens, where you fill in the customer’s credit card details; these details will be sent directly to the processing center via an encrypted channel.
Save Card A check box that indicates (if selected) that the credit card will be added to the list of the customer’s credit cards on the Customer Payment Methods (AR303010) form.
This check box appears only if the Upon Confirmation option is selected in the Save Payment Profiles box on the Customer Classes (AR201000) form.
Card/Account Nbr. The card or account number to be used. By default, the system inserts the number specified in the Payment Information section on the Financial tab of the current form, but you can select another number.
Cash Account The cash account to be used. By default, the system inserts the cash account specified in the Payment Information section on the Financial tab of the current form, but you can select another account.
Payment Ref. The reference number of the prepayment.
This box appears when any payment method except for a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Proc. Center ID The identifier of the plug-in used for integration with the processing center.
This box appears if a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Terminal The display name of the POS terminal that will be used for processing the prepayment.
This box appears if the selected payment method has POS Terminal selected in the Means of Payment box on the Payment Methods (CA204000) form.
If you are creating a POS transaction for the first time, and select a terminal, such as Terminal 01, the system saves this value in the database for the current user and sets it as the default terminal for the user. In subsequent sign-ins for this user, when you are creating a record on the current form, this default terminal will be automatically inserted in this box.
The dialog box has the following buttons.
OK Creates the prepayment based on the settings you have specified in this dialog box and applies it to the sales order.
This button appears when any payment method except for a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Capture Creates the prepayment based on the settings you have specified in this dialog box, applies the prepayment to the sales order, and then creates a transaction by authorizing and capturing the payment amount on the customer card. If the creation of the new transaction is successful, the system assigns the Open status to the payment.
This button appears if a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Authorize
Initiates the credit card processing to secure the prepayment amount on the card, creates a payment with the Pending Processing status, and applies the payment to the sales order.
This button appears if a payment method with the Credit Card or POS Terminal means of payment is selected in the Payment Method box.
Cancel Closes the dialog box without saving the prepayment.

Import CC Payment Dialog Box

In this dialog box, you can import an external transaction and create a payment that is fully applied to the sales order.

Element Description
External Tran. ID The identification number of the external transaction.
Proc. Center ID The identifier of the plug-in used for integration with the processing center.
The dialog box has the following buttons.
Create Creates a payment and applies it to the sales order.
Cancel Closes the dialog box without importing the external transaction.

Create Refund Dialog Box

You use this dialog box to add a refund to the sales order.

Element Description
Refund Amount The amount of the refund, which is the same as the total amount of the return order by default.
Description The description of the refund. This box is always empty by default.
Payment Method The payment method used to create the payment to be refunded.
Cash Account The cash account used to create the payment to be refunded.
Payment Ref. The reference number of the refund. The system automatically inserts this number if the AR -Suggest Next Number check box is selected on the Allowed Cash Accounts tab of the Payment Methods (CA204000) form for the payment method specified in the dialog box.
Orig. Transaction The reference number of the payment’s original credit card transaction. If the payment has more than one transaction, the box is empty by default.
This box is mandatory if the Allow Unlinked Refunds check box is cleared in the Summary area of the Processing Centers (CA205000) form for the default processing center of the selected payment method.
Card/Account Nbr. The card or account number used to create the payment to be refunded.
Proc. Center ID The identifier of the plug-in used for integration with the processing center.
The dialog box has the following buttons.
Refund Creates a refund with the original transaction specified in the dialog box. If the transaction is not specified, the system generates a new refund transaction for the refund being created.
Cancel Closes the dialog box without saving the refund.

Table Columns

Column Description
Doc. Type The type of payment document that can be applied to the sales order. The available types are Payment and Prepayment.
Reference Nbr. The reference number of the payment document. If you click this number, the system opens the Payments and Applications (AR302000) form in a pop-up window so you can view the details of the payment or prepayment.
Applied to Order The amount of the payment or prepayment to be applied to the order.
For a blanket sales order, this column becomes unavailable for editing when a child order is created for this blanket sales order, and part of the payment’s amount is transferred to the child order.
Transferred to Child Orders The amount of a payment that was applied to a blanket sales order and then transferred to child orders.
This column appears on the form only for blanket sales orders.
Transferred to Invoice The amount of a payment that was applied to a sales order and then transferred to a related invoice or invoices.
Balance The balance of the order.
Status The status of the payment, prepayment, or refund, which is one of the following:
  • On Hold: This status indicates that the payment or prepayment has been created but it has not been saved yet which means that additions and changes can be made and order quantities do not affect the item availability.
  • Pending Processing: This status indicates that the payment or prepayment has a credit card payment method and a credit card transaction in the Pre-Authorized status. The document maintains this status until the credit card transactions is captured, at which point the document status changes to Balanced.
  • Balanced: This status indicates that the payment or prepayment can be released.
  • Open: This status indicates that the payment or prepayment is released, but the application amount is less than the payment amount.
  • Closed: This status indicates that the payment or prepayment has been released and closed (application amount is equal to the payment amount).
  • Voided: This status indicates that the payment or prepayment has been voided.
Payment Ref. The reference number of the payment, prepayment, or refund.
Payment Method The payment method used for the payment, prepayment, or refund.
Cash Account The cash account associated with the payment method.
Payment Amount The amount of the payment, prepayment, or refund.
Currency The currency of the payment or prepayment.
Proc. Status The processing status of the credit card transaction.
This column appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form. The column is empty if the payment method of the payment or prepayment does not use credit cards.

Right Pane

The following boxes, which display totals related to the payments, are on the pane that is right of the table on the Payments tab

Element Description
Not Released The sum of the payments or refunds that have been applied to the sales order and that have not been released yet.
Authorized The sum of all authorized credit card payments that have been applied to the sales order.
This box appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form.
Released The sum of all released payments or refunds that have been applied to the sales order.
Total Paid The sum of all payments or refunds that have been applied to the sales order.
Total Transferred to Child Orders The total amount of payments that were applied to a blanket sales order and then transferred to child orders.
This box appears on the form only for blanket sales orders.
Total Transferred to Invoices The total amount of payments that were applied to a sales order and then transferred to a related invoice or invoices.
Unpaid Balance The amount of the sales order that has not been paid yet.
Unrefunded Balance The amount of the sales order that has not been refunded yet.
The box appears on the form only if the order type of the order has the Mixed Orders automation behavior.
Unbilled Balance The unbilled balance of the sales order, which is calculated as the sum of the unbilled line amounts (in the Unbilled Amount column on the Details tab), the unbilled amount of the freight price and premium freight price, and the unbilled amount of all taxes, minus all line, group, and document discounts of the order.

Back to TopRelations Tab

You can use this tab to indicate the one-way and two-way relations between the selected sales order and each record associated with it. The type of each relation is determined by the relational role selected in the Role column for the listed record.

This tab is shown on the form only if the Customer Management feature is enabled on the Enable/Disable Features (CS100000) form.

One-way relations are shown only on the Relations tab of the form where the relation was initially added to the selected record. Bidirectional relations are shown on this tab of the forms of both the record where the relation was initially added and the associated record. For details, see Managing Relations.

If the Row-Level Security feature is enabled on the Enable/Disable Features (CS100000) form, you may not have access to a particular record on this tab. For records that have business accounts specified in their settings, this may occur if access to the business account that is related to the record is restricted for your current user account. This may also occur if your user account does not have access to the particular record due to other security rules that have been established in the system.The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Role Required. The relational role of the associated record, which describes the way it relates to the sales order selected on the current form. The one-way Related Entity role is available for selection, as are bidirectional roles.
The Related Entity role indicates that the record in the row is related to the sales order selected on the form in some way that does not fit the other roles. When you select this role, you need to select the record type in the Type column and then select a particular record of the type in the Document column; the appropriate settings of the record are inserted in the row.
You can select any of the following bidirectional roles:
  • Source: The record in the row is the one from which the relation comes.
  • Derivative: The record in the row is the associated record selected for the relation.
  • Parent: The record in the row is the primary record in the hierarchical parent-child relation.
  • Child: The record in the row is the subordinate record in the hierarchical parent-child relation.
For a one-way role, the row that has the information about the relations is shown only on this tab of the current form.
For a bidirectional role, the row is shown on both this tab and the Relations tab of the creation form of the associated record (if the associated record has the Relations tab).
After a row with a relation has been added and the changes to the form have been saved, this column is unavailable for editing.
Primary A check box that indicates (if selected) that the current row is considered the primary relation of the selected role.
This check box can be selected for multiple listed relations, but only one relation can be primary for each role.
This check box is informational; no system functionality is connected to its use.
Type Required. The type of the associated record.
This box contains one of the following options:After a row with the relation has been added and the changes to the form have been saved, this column is unavailable for editing.
Document The identifier or display name (or both) of the document (that is, record) related to the sales order. The lookup table includes the records of the type that is selected in the Type column of this row. Once this column has been filled in, the specified document becomes a link that you can click to open the record on its creation form in a pop-up window.
If the selected type is Customer or Vendor, the list of customers or vendors available for selection may be limited based on the role or roles assigned to the user account to which you are signed in if the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form. For details, see Visibility of Customer Records and Visibility of Vendor Records.
Description A brief description of the record whose identifier or display name is specified in the Document column of the table.
The system copies the description of the record to this column from the data entry form on which the record has been created. If the data entry form does not contain a description for the record, this column is empty.
Status The status of the record whose identifier or display name is specified in the Document column of the table.
The system copies the status of the record to this column from the data entry form on which the record has been created.
Owner The owner of the record whose identifier or display name is specified in the Document column of the table.
The system copies the owner of the record to this column from the data entry form on which the record has been created. If the Owner box isn’t filled in for this record or if the data entry form does not have this box, this column is empty.
Account The identifier of the business account associated with the associated record (if a record has the associated business account).
The specified identifier becomes a link that can be clicked to open the business account on the Business Accounts (CR303000) form in a pop-up window.
Name The name of the business account.
The name is inserted by the system if a business account is selected for the row.
Contact The contact associated with the role (if the Type is Contact) or the contact associated with the record selected in the Document column.
The specified contact becomes a link that you can click to open the contact on the Contacts (CR302000) form in a pop-up window.
Email The email address of the contact person.
Add to CC A check box that indicates (if selected) that the contact in this row should receive a copy of emails about the sales order.
If a bidirectional role is selected in the Role column of a row, on the Relations tab of the creation form of the associated record, the check box is cleared for the corresponding row that the system adds.
Document Date The date associated with the record specified in the Document column. By default, this column is hidden.
Depending on the type of record, this date can vary as follows:
  • If the type is AP Invoice, AR Invoice, Expense Receipt, Purchase Order, Sales Quote, or Sales Order, the system inserts the document date.
  • If the type is Campaign, the system inserts the campaign’s start date.
  • If the type is Case, the system inserts the date the case was reported.
  • If the type is any of the following, this column is left blank because the record has no associated date: Business Account, Contact, Customer, Employee, Lead, Opportunity, or Vendor.
When the system inserts a date in this column, it copies this date from the box that holds the record’s date on the data entry form where the record was created.

Back to TopRisks Tab

This tab holds risk analysis information about the order, which was imported to Acumatica ERP from Shopify. It is displayed if the import of order risk information is set up for the store on the Order Settings tab of the Shopify Stores (BC201010) form and the risk information about the order was passed from Shopify. For details, see Order Synchronization: Import of Order Risk Information.

Summary Area

Element Description
Risk Status The risk status of the sales order, which can be any of the following:
  • Low: The order is unlikely to be fraudulent. This status corresponds to a risk score between 0% and 20%.
  • Medium: There is a possibility that the order is fraudulent. This status corresponds to a risk score between 20% and 60%.
  • High: The order is highly likely to be fraudulent. This status corresponds to a risk score between 60% and 100%.
The status of this box corresponds to the maximum risk score displayed for the order in the Score % column of table.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table Columns

Column Description
Score % The risk score (a percent value) that was assigned to the order and imported to Acumatica ERP. The score may have been assigned in the Shopify store by Shopify’s fraud analysis tool or a third-party app.
Recommendation The recommended action to be taken, which can be any of the following:
  • Accept: There is a low risk that the order is fraudulent, so the order can be accepted.
  • Investigate: There is a medium level of risk that the order is fraudulent, so the order must be reviewed before processing.
  • Cancel: There is a high risk that the order is fraudulent, so you should cancel the order.
Message The message imported from Shopify for the order risk. This message might be a generic message or a specific indicator of fraud, such as a fake email address being specified in the order, the IP address associated with the order not matching the geographical location, or the phone number not matching the billing address.

Back to TopTotals Tab

The Totals tab of the form displays the totals calculated for the document.

Freight Info Section

Element Description
Order Weight The total weight of the goods according to the document.
Order Volume The total volume of goods according to the document.
Package Weight The total (gross) weight of the packages for this sales order, including the weight of the boxes used for packages. You can modify the gross weight of the packages in the Packages table of the Shop For Rates dialog box, which you can open on the Shipping tab by clicking the button of the same name.
Freight Cost The freight cost calculated for the document.
This box does not appear for transfer orders.
Refresh Freight Cost A button that initiates the updating of the freight cost for the sales order. This button is appears only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form.
Freight Cost Is Up-To-Date A check box that indicates (if selected) that the freight rates are up to date. If the check box is cleared, the sales order was modified and the rates should be updated. This check box appears only if the Shipping Carrier Integration feature is enabled on the Enable/Disable Features (CS100000) form.
This check box does not appear for blanket sales orders.
Override Freight Price A check box that indicates (if selected) that users can manually enter a freight price and select the price if this sales order meets either of the following conditions:
  • The Shipping Terms box on the Shipping tab is empty.
  • The shipping terms selected in the Shipping Terms box on the Shipping tab contain Sales Order in the Invoice Freight Price Based On box on the Shipping Terms (CS208000) form.
The system will preserve the manually entered Freight Price value in the sales order and will not recalculate the value if the quantity, extended price, or amount is modified in order lines.
This check box does not appear for blanket sales orders.
Invoice Freight Price Based On The document from which the system extracts data to calculate the freight price in the sales order invoice created for the current sales order.
The default value of this box is Shipment. If the shipping terms are selected in the Shipping Terms box of the Shipping Setting tab, the system fills in this box automatically, based on the value of the Invoice Freight Price Based On box on the Shipping Terms (CS208000) form.
This check box does not appear for blanket sales orders.
Freight Price The freight amount calculated in accordance with the shipping terms. For details, see Freight Calculation.
This check box does not appear for blanket sales orders and transfer orders.
Premium Freight Price Any additional freight charges for handling the order.
This check box does not appear for blanket sales orders and transfer orders.
To correct the excessive freight charges in a previous order of the customer, you can manually adjust the premium freight amount in the current order. When entering a negative freight amount, make sure that the total amount in the order is greater than or equal to zero—otherwise, an invoice that is generated for the order cannot be released.
Freight Tax Category The tax category that applies to the total freight amount. By default, it is the tax category associated with the ship via code selected for the order.
This box does not appear for blanket sales orders and transfer orders.

VAT Totals Section

This section appears only if the VAT Reporting feature is enabled on the Enable/Disable Features (CS100000) form.

Element Description
VAT Exempt The document total that is exempt from VAT. This total is calculated as the taxable amount for the tax with the Include in VAT Exempt Total check box selected on the Taxes (TX205000) form.
VAT Taxable The document total that is subject to VAT. The VAT taxable amount is displayed in this box only if the Include in VAT Taxable Total check box is selected for the applicable tax on the Taxes (TX205000) form. If the check box is cleared, this box is empty.
If the document contains multiple transactions with different taxes applied and each of the applied taxes has this check box selected, the taxable amount calculated for each line of the document is added to the VAT Taxable box of the document.

Order Totals Section

Element Description
Goods The sum of the amounts in the Ext. Price column of the Details tab for the lines with stock items or with non-stock items that have the Require Shipment check box selected on the Non-Stock Items (IN202000) form. These are the lines that have Goods for Inventory or Non-Inventory Goods specified in the Line Type column on the Details tab. This box contains the total amount before any deductions, such as discounts and taxes.
This box does not appear for transfer orders.
This box appears only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Misc. Charges The sum of the amounts in the Ext. Price column of the Details tab for the lines with non-stock items that have the Require Shipment check box cleared on the Non-Stock Items (IN202000) form. These are the lines that have Misc. Charge specified in the Line Type column on the Details tab. This box contains the total amount before any deductions, such as discounts and taxes.This box does not appear for transfer orders.
This box appears only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Line Discounts The sum of the amounts in the Discount Amount column in the lines on the Details tab.
The box does not appear for transfer orders.
Document Discounts The sum of the amounts in the Discount Amt. column in the lines with Group and Document type in the Type column on the Discounts tab if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form.
If the Customer Discounts feature is disabled on the Enable/Disable Features (CS100000) form, this box shows the discount that you manually enter in the Document Discounts box in the Summary area of the form.
The box does not appear for blanket sales orders and transfer orders.
Tax Total The sum of amounts in the Tax Amount column in the lines on the Taxes tab.
Est. Margin (%) Read-only. The estimated margin percent for the document.
The estimated margin percent is calculated according to the following formula.
{{Est. Margin (%) = (Order Net Sales - Order Costs)/Order Net Sales *100}}
The parameters used in this formula have the following meanings:
  • For an order of a type with the Issue default operation:
    • Order Net Sales is the sum of the line amounts (with line, document, and group discounts applied and the inclusive tax amount excluded) plus the Total Freight Price (Totals tab) of the order with the inclusive tax amount excluded.
    • Order Costs is the sum of the line costs plus Freight Cost (Totals tab).
  • For an order of a type with the Receipt default operation:
    • Order Net Sales is the sum of the line amounts (with line, document, and group discounts applied and the inclusive tax amount excluded) minus the Total Freight Price of the order with the inclusive tax amount excluded.
    • Order Costs is the sum of the line costs minus Freight Cost.
The value is calculated when one of the following conditions has been met:
  • Lines have been added to the Details tab.
  • The Shipping Terms or Ship Via code has been specified or changed (or both settings have been specified or changed) on the Shipping tab.
  • Freight Price or Premium Freight Price has been specified or changed on the Totals tab.
Est. Margin Amount Read-only. The estimated margin amount for the document, which is calculated according to the following formula:Order Net Sales - Order Net Costs.
The value is calculated when one of the following conditions has been met:
  • Lines have been added to the Details tab.
  • The Shipping Terms or Ship Via code has been specified or changed (or both settings have been specified or changed) on the Shipping tab.
  • Freight Price or Premium Freight Price have been specified or changed on the Totals tab.
When the system calculates the margin for the order, it does not consider sales order lines that have a Unit Cost of 0 or that have Drop-Ship or Blanket for Drop-Ship selected in the PO Source column. The system does consider the costs of sales order lines with a Unit Price of 0 in the margin calculation for the order.

Shipment and Invoice Info Section

Element Description
Unshipped Quantity The quantity of the stock items not yet shipped according to the sales order. The unshipped quantity for each line is specified in the Open Qty. column.
This box appears only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Unshipped Amount The sum of unshipped amounts calculated for the lines with nonzero unshipped quantities of stock items. The unshipped amount for each line is calculated as the amount in the Ext. Price column (after Line-level discounts were applied) divided by the line quantity (the Qty. column) and multiplied by the unshipped quantity (the Open Qty. column). At the moment of order creation when no item quantities are shipped, the amount is equal to Goods; this total does not include any freight amount.
This box appears only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form.
Unbilled Quantity The quantity of stock and non-stock items that were not yet billed.
This box does not appear if the selected order is a transfer order.
Unbilled Balance The unbilled balance of the sales order, which is calculated as the sum of the unbilled line amounts, the unbilled amount of the freight price and premium freight price, and the unbilled amount of all taxes, minus all line, group, and document discounts of the order.
This box does not appear if the selected order is a transfer order.
Total Paid The total amount that has been paid for this sales order.
This box does not appear if the selected order is a transfer orders.
Unpaid Balance The unpaid amount of the sales order. When the order is created, this amount is equal to the total amount of the order in the Order Total box in the Summary area.
This amount is decreased by the amount of the payments created for the order or applied to the order on the Payments tab and by the amount of invoices on the Invoices (SO303000) form that are prepared for the order. The amounts of payments and invoices are not summed. For example, if two payments with a total amount of 700 have been created for the order and three invoices with a total amount of 500 have been prepared for the same order, the unpaid balance of the order will be decreased by 700.
If the Advanced SO Invoices feature is enabled on the Enable/Disable Features (CS100000) form and the sales order lines have been added to an invoice created on the Invoices (SO303000) form, the unpaid balance of the sales order will be decreased by the invoice amount only after the release of this invoice.
Unrefunded Balance The unrefunded amount of the order.
The box appears on the form only if the order type of the order has the Mixed Orders automation behavior.
When a credit memo for the unrefunded amount is generated, the unrefunded balance becomes 0.

Back to TopApprovals Tab

The tab holds information on approvals of the sales order. Authorized users can approve sales orders on the current form by using the Approve command on the form toolbar, or they can use the Approvals (EP503010) form to approve sales orders along with documents of other types.

This tab is available only if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form and if, on the Approval tab of the Sales Orders Preferences (SO101000) form, an approval map is specified for the selected order type in a row of the Sales Orders table and the Active check box is selected in the row with this approval map.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table Columns

Column Description
Assignee ID The identifier of the employee who is assigned to approve the document.
Assigned To The name of the employee who is assigned to approve the document.
Workgroup The workgroup of the employee assigned to approve the document.
Approved By (ID) The identifier of the employee who actually approved the document.
Approved By The name of the employee who actually approved the document.
Approval Date The date of the approval.
Status The status of the document, which can be Pending Approval, Approved, or Rejected, depending on the approval action performed.
Reason The reason the document has been approved or rejected (if applicable).

Back to TopEstimates Tab

On this tab, you can create a new estimate, add an existing unreferenced estimate, or remove an estimate from the current from the selected document on the form.

This tab is displayed only if the Estimating feature is enabled on the Enable/Disable Features (CS100000) form.

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Button Description
Add Opens the Add Estimate dialog box, which you can use to create a new estimate or select an existing estimate that does not already have a link to an opportunity, sales quote, or sales order.
Quick Estimate Opens the Quick Estimate dialog box, which you can use to edit the estimate selected in the table. This is useful when you need to enter a quick summary estimate or to view the summary cost breakdowns.
Remove Removes the link between the selected estimate or estimate revision and the document selected on the current form. When you click this button, the system deletes the estimate line and removes the links from the estimate.

Add Estimate Dialog Box

You use this dialog box to add an existing estimate or create a new quick estimate. For a new estimate, you can use the Quick Estimate dialog box to add summary costs or drill down to create an estimate and enter summary or detailed information.

Element Description
Add Existing A check box that indicates (if selected) that the Estimate ID box is editable and the value from the existing estimate is used.
Estimate ID The estimate identifier. This box is read-only when you are adding a new estimate. Only existing estimates that do not reference a sales order, quote, or opportunity are displayed in the selection list. For new estimations, IDs are incremented automatically based on the numbering sequence specified in the Estimate Number Sequence box on the Estimate Preferences (AM103000) form.
Revision The estimate revision. For a new estimate, the default starting revision is copied automatically from the Default Revision box of the Estimate Preferences form. For an existing estimate, you can select a revision.
Inventory ID The inventory ID of an existing or new inventory item. In the box, you can select a stock or non-stock item or type the ID of the new item that will be regarded as non-inventory. You can change the inventory ID in an estimate at any time; that is, you can enter a new inventory ID or select a different stock or non-stock item.
Non-Inventory A check box that indicates (if selected) that the entered inventory ID represents a non-inventory item. The system selects this check box automatically when you have entered a new inventory ID in the Inventory ID box. If this check box is cleared, the item selected in the Inventory ID box is a stock or non-stock item.
This check box is read-only.
Subitem The subitem to be used with the inventory ID.
This column is visible only if the Inventory Subitems feature is enabled on the Enable/Disable Features form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Warehouse The warehouse to be used with the estimate. If you have selected an existing estimate, the warehouse is copied from the estimate settings. You can select another warehouse if necessary.
Item Description The description of the item.
Estimate Class The class of the estimate. For a new estimate, you select the class from the list. For en existing estimate, the system copies the value of this box from the estimate settings.
Item Class The item class of the selected inventory item. The box is optional, and its default value is provided by the selected estimate class. If the item is a stock or non-stock item, this box is unavailable and the item class is copied from the item settings.
UOM The unit of measure related to the order quantity. The default value is provided by the stock or non-stock inventory item; for a non-inventory item, it is copied from the item class, if one is specified. All estimates must have a unit of measure.
Branch The branch related to the estimate in the reference.
The dialog box has the following buttons.
OK Adds the estimate and closes the dialog box.
Cancel Cancels the changes and closes the dialog box.

Quick Estimate Dialog Box

Typically, you use this dialog box to change the order quantity or markup percentage before recalculating the selling price for the opportunity of the sales order or quote. You can also use this dialog box to enter or modify the total costs of each cost element without opening the Estimate (AM303000) form.

You must select the Override box in order to modify any of the total fields.

When the Override check box is selected, you have in effect stopped the totaling of the costs from the operations and their details, and the unit cost is now calculated by dividing the Total Cost by the Order Quantity. To ensure correct calculations, first change the order quantity to obtain new rolled-up costs and then select the Override check box.If you clear the Override check box for a cost element, the system recalculates its costs automatically by rolling up the estimate details.

Element Description
Estimate ID The system-maintained identifier of the estimate.
Revision The current and Active revision of the estimate.
Inventory ID The inventory ID of an existing or new inventory item. The selector allows the selection of a stock or non-stock item as well as the entry of a new inventory ID value not existing in inventory (non-inventory). You can change the inventory ID on an estimate at any time; that is, you can enter a new inventory ID or select a different stock or non-stock item.
Non-Inventory A check box indicating that the entered inventory ID is a non-inventory item (when the check box is selected) or a stock or non-stock item (when the check box is cleared). You will not be able to produce or add a non-inventory item to the entity selected on the current form.
Subitem The subitem to be used with the inventory ID.
This box is only visible if the Inventory Subitems feature is enabled on the Enable/Disable Features form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Warehouse The warehouse of the item. This default value is copied from the estimate but can be edited.
Item Description The item description for the entered inventory ID. If a stock or non-stock item is selected, this box contains the description entered for the item.
Estimate Class The required estimate class, which is used for classifying estimates for reporting and field defaults.
Fix Labor Cost The total estimated fixed labor cost. This is a calculated value based on the routing and work center rates. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is cleared. If the Override check box is selected, the system no longer calculates the total estimated fixed labor cost.
Var Labor Cost The total estimated variable labor cost. This is a calculated value based on the routing and work center rates. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is cleared. If the Override check box is selected, the system no longer calculates the total estimated variable labor cost.
Machine Cost The total estimated machine cost. This is a calculated value based on the routing, work center, and machine rates. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is cleared. Once the Override check box is selected, the system no longer calculates the total estimated machine cost.
Material Cost The total estimated material cost. This is a calculated value based on the total entered material and the associated cost. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is . Once the Override check box is selected, the system no longer calculates the total estimated material cost.
Tool Cost The total estimated tool cost. This is a calculated value based on the total entered tools and the associated cost. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is cleared. Once the Override check box is selected, the system no longer calculates the total estimated tool cost.
Fix Overhead Cost The total estimated fixed overhead cost. This is a calculated value based on the entered overheads and the associated cost of fixed overhead types. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is cleared. Once the Override check box is selected, the system no longer calculates the total estimated fixed overhead cost.
Var Overhead Cost The total estimated variable overhead cost. This is a calculated value based on the entered overheads and the associated cost of variable overhead types. It can be overridden when the Override check box is selected. The box is unavailable when the Override check box is cleared. Once the Override check box is selected, the system no longer calculates the total estimated variable overhead cost.
Total Cost The sum of the cost elements, which is calculated automatically.
Order Qty The estimated order quantity to manufacture. The quantity is used to apportion fixed costs and to set up cost and fixed overhead. The default value is provided by the estimate class.
UOM The unit of measure related to the order quantity. The default value is provided by the stock or non-stock inventory item; for a non-inventory item, the default value is provided by the item class, if one has been selected. All estimates must have a unit of measure.
Unit Cost A cost that is calculated by dividing the total cost by the order quantity. Calculating this way allows for cost efficiencies with fixed cost types, such as labor and overhead spread over the order quantity.
Markup Percent The price markup percentage over the unit cost applied to the unit price when the unit price override is not checked. The default value is provided by the estimate class.
Unit Price The unit sales price. If the Override check box is selected, this box is available for editing. If the Override check box is cleared, this box is unavailable and the price is calculated from the unit cost and markup percent by using the following formula:
Unit Cost * (1 + Markup Percent/100)
This value will be the selling price on any quotes or sales orders.
Total Price The total price of the estimate, which is the unit price multiplied by the order quantity.
The dialog box has the following buttons.
OK Saves your changes and closes the dialog box.
Cancel Cancels your changes and closes the dialog box.

Estimate Table

All of the information in this table is read-only and comes from the estimate. You can either use the Quick Estimate button to modify summary information for the estimate or click the link in the Estimate ID column to open the Estimate (AM303000) form.

Column Description
Branch The branch related to the estimate on the reference.
Inventory ID The inventory item or non-inventory item on the estimate.
Subitem The subitem value to be used with the inventory ID.
This column is visible only if the Inventory Subitems feature is enabled on the Enable/Disable Features (CS100000) form.
The Inventory Subitems check box has been removed from the Enable/Disable Features (CS100000) form because the functionality associated with the Inventory Subitems feature will be phased out. If you have this feature enabled in your system, the associated functionality remains available. To disable the feature, contact your Acumatica support provider.
Item Description The item description for the entered inventory ID. If a stock or non-stock item is selected, this column will contain the item’s description.
Warehouse The ship-from warehouse, if it is specified on the estimate.
UOM The unit of measure related to the order quantity. The default value is provided by the stock or non-stock inventory item; for a non-inventory item, it is copied from the item class, if entered. All estimates must have a unit of measure.
Order Qty The estimate order quantity to manufacture. The quantity is used to apportion fixed costs and to set up cost and fixed overhead. The default value is copied from the estimate class.
Unit Price The unit selling price.
Total Price The total price of the estimate, which is the unit price multiplied by the order quantity.
Estimate ID The identifier of the estimate.
Revision The revision of the estimate.
Owner The owner of the estimate, which is a user. The selector shows all user names. By default, this column contains the user creating the estimate. The value can be changed at any time.
Engineer The engineer user ID of the estimate. The default value is provided by the estimate class. The selector shows all user IDs.
Request Date A user-enterable estimated request date.
Promise Date A user-enterable estimated promise date.
Estimate Class The required estimate class, which is used for classifying estimates for reporting and field defaults.

Back to TopSide Panel

By using the side panel, you can view the sales order you have opened on the form while simultaneously viewing information related to the sales order.

The side panel has multiple tabs, each of which you can view by clicking the tab’s icon. These tabs are described below.

Tab Description
Invoices and Memos The Invoices for Sales Orders (SO4050SP) inquiry form, which shows a list of the financial documents linked to the sales order and to the orders related to the selected sales order.
For example, for a return order that was created for a sales order, the system will display the credit memo related to the return order and the invoice related to the sales order. If the selected order is a blanket order, the financial documents related to its child orders are displayed. If the selected order is a blanket order, the financial documents related to its child orders are displayed.
This tab is not displayed if the selected sales order has a type with the Transfer Order or Quote automation behavior.
Customer Details The Customer Details (AR402000) inquiry form, which shows the details of the customer specified in the order selected on the form.
This tab is not displayed if the sales order has a type with the Transfer Order automation behavior.
Related Return Documents The Return Documents Related to Sales Order (SO4010SP) inquiry form, which shows the selected sales order’s related return orders, their related shipments, and return invoices. The form also shows AP documents for drop-ship returns.
You cannot open this form by searching for its form name or form ID in the Search box in the top pane of the Acumatica ERP screen because the form is hidden.
The Related Return Documents tab is hidden in the side panel if the selected sales order has a type with any of the following automation behaviors specified on the Order Types (SO201000) form:
  • Quote
  • Blanket Order
  • Transfer Order
  • Credit Memo
  • RMA Order if the Issue operation is inactive for the order type
If theorder type has the Issue and Receipt active operations, the form shows information about only lines with the Issue operation.

Back to TopRelated Articles