To be able to use the automatic packaging functionality, make sure the Automatic Packaging feature is enabled on Enable/Disable Features (CS100000) form. If this feature is disabled, you will need to select the boxes and specify the weights and volumes of the resulting packages for each order and shipment manually. The configuration of automatic packaging is described in detail in To Configure Automatic Packaging.
Once the automatic packaging functionality has been configured, you can use it when you prepare a sales order for shipping or create a consolidated shipment.
Because the calculation of packages is resource-intensive, the system calculates packages only when the user requests this calculation. As you are preparing a sales order on the Sales Orders (SO301000) form and adding items, the system calculates the weight and volume of the sales order. Once you specify the shipping information on the Shipping tab—including the ship via code of the integrated carrier, the shipping terms, and the shipping zone—and save the order, the system determines the set of boxes and the weight and volume of each package.
The system uses an heuristic algorithm (one that is not guarantee to find the best set of boxes, but quickly finds a satisfactory set for these purposes) and the following information to make suggestions about the boxes required for the order:
To view carrier charges, you can click the Shop for Rates button on the Shipping tab. When you click Shop for Rates, the system performs the following actions:
Based on the system’s suggestions, you can select the ship via code with lowest cost for the order.
In some cases, you may need to edit the packages manually. If you select the Manual Packaging check box, you can adjust information about the boxes and their contents to match the quantities and weights of actual packages. For more information, see Manual Packaging of Items. If you have specified the declared values or changed the COD settings for any packages of the order, selecting the Manual Packaging option will prevent the system from automatically recalculating these packages and thus resetting the specified values.
When you initiate a shipment creation for the order, the system recalculates the packages and the carrier charges based on the selected ship via code because there may be insufficient quantities of items listed in the order. Information about particular boxes used for the shipment becomes available for reviewing on the Packages tab. Packages will not be recalculated if the Manual Packaging option has been selected for the order.
You can create shipments for multiple orders by using the Process Orders (SO501000) form. If multiple orders are consolidated in one shipment, you can recalculate the packages initially determined for sales orders by clicking the Refresh Packages button on the table toolbar on the Packages tab of the Shipments (SO302000) form. Once the set of boxes is determined for the consolidated shipment, you can review and edit this list if needed on the Packages tab. You can manually specify the declared values and COD amounts for packages if needed.