If the Drop Shipments feature is enabled on the Enable/Disable Features (CS100000) form, you can mark particular non-stock items for drop shipping and create drop-ship orders for these items.
In this chapter, you will do the following:
You use a drop shipment to fulfill a sale of non-stock items that your company does not keep in its warehouses. Instead, your company processes the needed documents to have your vendor ship the items directly to the customer.
To process a sale with drop shipment, you create a sales order of the SO order type on the Sales Orders (SO301000) form, and add the non-stock items ordered by the customer. On the Details tab of the form, you mark the non-stock items for drop shipping by selecting the check box in the Mark for PO column and selecting Drop-Ship in the PO Source column, which means that the items will be ordered from the vendor and shipped directly to the customer.
When you mark items for drop shipping and save the sales order with the Open status, the system creates purchase requests of the Drop-Ship plan type. You then create a drop-ship purchase order by processing Drop-Ship purchase requests on the Create Purchase Orders (PO505000) form. This drop-ship purchase order contains links to the related sales order.
The items from this purchase order are not shipped to the company’s warehouse; rather, they are shipped directly to the customer. After you have received confirmation that the customer has received the items from the vendor, you prepare and release the purchase receipt for the drop-ship purchase order. When you release the purchase receipt (which is listed as a shipment document for the sales order on the Sales Orders form), the status of the drop-ship purchase order and sales order is changed to Completed. You can then prepare a sales invoice for the customer.
For a sales order with non-stock items intended for drop shipment, the typical processing involves the actions and generated documents shown in the following diagram.