Delegates must have appropriate access rights to view and approve the records reassigned to them for approval.
To set up the delegation of approvals for a particular employee, on the Delegates tab of the Employees (EP203000) form, you need to add rows to the table with delegation rules for the employee by doing the following:
If you want to temporarily deactivate a rule, clear the Active check box in the row with this rule.
A user can use the Delegates tab of the User Profile (SM203010) form in the same manner to configure delegation rules for themselves (that is, for the currently signed-in user account).
To apply previously configured delegation rules, you must use the Reassign Delegated Activities (EP503020) form. This form can also be used to return delegated activities to the original approver if the relevant delegation rules are no longer effective.
By clicking Process or Process All on the form toolbar, you can run the reassignment of only selected records or of all listed records, respectively. Each included record is processed as follows:
You can automate the reassignment of delegated activities through the use of automation schedules, which you set up on the Automation Schedules (SM205020) form. You can use the predefined automation schedule, Reassign delegated activities, that is available for the Reassign Delegated Activities form; this schedule is set up to run hourly.
On the Reassigned filter tab of the Approvals (EP503010) form, a user can view a list of the records that were originally assigned for approval to the currently signed-in user but are now assigned to a different approver.